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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $15.50 - $21.75
Work Schedule
Standard Hours
Benefits
Generous time off with PTO
Holidays
Sick/personal days
401K with contribution match
Health Insurance
Vision Insurance
Dental Insurance
Job Description
Pinnacle Live is a premium, in-house audiovisual (AV) partner known for elevating live event expectations for clients and venues that demand superior quality and service. Specializing in providing bespoke AV solutions, Pinnacle Live caters to in-person, virtual, and hybrid meetings and live events. With a focus on blending strategic problem-solving and hands-on execution, the company ensures that every event it supports is impactful, seamless, and memorable. Pinnacle Live prides itself on its dedicated team of professionals who work tirelessly behind the scenes to transform ordinary events into extraordinary experiences. The company fosters a collaborative and empowering environment, dubbed as that... Show More
Job Requirements
- High school diploma or equivalent
- At least two years of experience in the audio visual or hospitality industry
- Proficiency in computer hardware, software, and networking
- Ability to stand or walk for long periods including up and down stairs
- Ability to lift up to 50 pounds occasionally
- Strong communication and interpersonal skills
- Ability to follow company security and safety measures
- Commitment to maintaining professional appearance
- Willingness to continuously improve technical skills
Job Qualifications
- High school graduate or equivalent
- Minimum of two years experience in audio visual and/or hospitality industry
- Computer proficiency with hardware, software, and networking
- Strong technical aptitude
- Good working knowledge of computer hardware and software
- Planning ability, able to plan and prioritize
- Strong interpersonal skills
- Excellent verbal and written communication skills
- Excellent organizational skills and attention to detail
- Strong team player orientation
- Commitment to best-in-class customer service for internal and external stakeholders
- Professional appearance
Job Duties
- Ensure all event sets and strikes are completed according to Company SOPs
- Operate intermediate technology solutions and troubleshoot if issues arise
- Act as leader and mentor to other technicians and team members
- Greet guests/clients before event and provide clear instructions on how to operate equipment
- Provide continued communication with client to ensure success of all events
- Follow through on all client requests
- Look for opportunities to enhance client’s event
- Maintain accurate client event information within the Company’s business systems
- Review daily invoices with client and obtain client’s signature on invoice(s)
- Comply with all Company security and safety measures and ensure inventory is secure from theft or damage
- Ensure all inventory is in good working order and rental condition
- Report any lost, stolen or damaged equipment immediately to management
- Ensure inventory is secure from theft and/or damage
- Keep all Company occupied areas clean, organized, and up to Company standards
- Continually work toward enhancing and improving technical skills including audio, video/data, staging, computer operation and networking
- Comply with all Company policies and procedures
- Perform other duties as assigned
Job Criteria
Experience
Expert Level (7+ years)
Job Location
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