Senior Director of Premium Services - Fenway Park

Aramark Sports + Entertainment is a leading global provider of food services, facilities management, and uniform services, operating across a broad spectrum of venues such as stadiums, arenas, and entertainment complexes. With a strong presence in 15 countries worldwide, Aramark dedicates itself to delivering exceptional experiences for millions of guests each day. The company's mission is deeply rooted in service, driven by a purpose to create positive impacts for employees, partners, communities, and the environment. Aramark emphasizes equal employment opportunities and fosters a diverse and inclusive workplace where every employee can thrive and develop.

The Senior Director of Premium Services - Fenway Park role is an exciting leadership opportunity within Aramark's New England District. This position provides strategic leadership and operational oversight for premium hospitality experiences across suites, clubs, restaurants, and catering operations at the iconic Fenway Park. The role requires a dynamic leader who can partner effectively with operations, culinary, and client leadership teams to raise service standards, drive revenue growth, and ensure superior guest experiences. The Senior Director will spearhead initiatives to implement operational best practices and service excellence while fostering collaboration that integrates culinary and operational efforts to create seamless premium hospitality experiences.

This full-time salaried position offers a competitive compensation range of $140,000 to $145,000 annually, reflecting the organization's commitment to attracting talented professionals passionate about premium hospitality. In this role, the Senior Director is expected to be a strategic thinker with strong business acumen, financial management expertise, and the ability to influence positive business outcomes. The role is pivotal in balancing operational excellence with client relationship management, ensuring continuous improvement and sustained revenue optimization in a high-profile, premium environment.

The Senior Director will also play a key role in training and developing hospitality teams, coaching premium operations leaders, and cultivating a culture of accountability, guest engagement, and innovation. This role requires an individual who is results-oriented, detail-driven, adaptable, and capable of managing both strategic priorities and daily operational execution. Additionally, professionalism and the ability to engage effectively with senior leadership, clients, and partners are essential for success in this position.

Aramark supports its employees with comprehensive benefits, including medical, dental, vision insurance, and work/life resources. The company also offers retirement savings plans such as 401(k), paid time off including parental leave and disability coverage, and various other benefits that vary by location and eligibility. Aramark is committed to providing a supportive and inclusive work environment, encouraging employees to grow their skills and make meaningful contributions to the organization and its customers.