Senior Director of Operations - New Orleans & Mobile

Option Care Health, Inc. is the largest independent home and alternate site infusion services provider in the United States, with a nationwide presence in all 50 states. The company employs over 8,000 team members, including 5,000 clinicians, all dedicated to elevating standards of care for patients with acute and chronic conditions. Option Care Health leverages its clinical leadership, expertise, and national scale to reinvent the infusion care experience, delivering compassionate, high-quality services to patients, customers, and team members alike. The company fosters an inclusive, respectful, and rewarding culture where every employee's voice is heard and their contributions valued, encouraging personal and professional growth. By embracing a diverse range of talents, backgrounds, and perspectives, Option Care Health continues to drive innovation and meaningful impact within the healthcare industry.

The Senior Director, Operations at Option Care Health plays a critical leadership role overseeing the operational performance of multiple branches. This position is responsible for ensuring safe, effective, and efficient patient care across pharmacy dispensing and nursing operations. The Senior Director also spearheads market development initiatives and manages financial performance, including budgets exceeding $36 million in acute care settings. This role demands a strong focus on regulatory compliance, operational excellence, staff development, and strategic execution in collaboration with sales and regional leadership. Responsible for multiple sites with 50 or more team members, the Senior Director fosters a service-oriented environment that promotes employee engagement, retention, and professional growth, ensuring Option Care Health's core values of compassionate care, engaged teams, and quality results are consistently demonstrated.

This full-time leadership position commands a salary range of $145,568.38 to $242,591.46, commensurate with the applicant's education, experience, skills, and market alignment. It offers an exceptional opportunity for an experienced healthcare operations professional to influence and advance infusion care on a multi-site scale within a nationally recognized healthcare provider. Travel for business purposes is expected up to 20% of the time, encompassing both in-state and out-of-state visits. Option Care Health also emphasizes equal employment opportunities across all dimensions of diversity, ensuring a welcoming and inclusive workplace.

The Senior Director, Operations will be responsible for overseeing multiple sites or a site with combined revenue exceeding $40 million, managing complex, matrixed teams, and delivering consistent high-quality patient service while maintaining stringent compliance standards. This role demands a proven track record in operations leadership, financial management including profit and loss responsibilities, and the capacity to lead continuous performance improvement efforts. Furthermore, the Senior Director will engage deeply in fostering a cohesive workforce, balancing operational priorities with employee development and organizational growth. The position holds supervisory responsibilities including hiring, performance reviews, promotions, discipline, and scheduling, emphasizing leadership excellence and team empowerment at every level.

Ideal candidates will hold at least a Bachelor’s degree with extensive experience in healthcare operations management, preferably supplemented by a Master’s Degree in Healthcare or Business Administration. Licensure as a Registered Nurse (RN) or Pharmacist (RPh) is highly desirable. This role is critical to sustaining Option Care Health’s mission of providing extraordinary care through extraordinary people and enabling countless career growth opportunities within the fastest-growing home infusion services company in the nation.