Senior Director of Catering & Special Events - Fenway Park

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $90,000.00 - $125,000.00
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Work Schedule

Flexible
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Benefits

Medical
Dental
Vision
retirement plans
Paid Time Off
Parental leave
Disability Coverage

Job Description

Aramark Sports & Entertainment is a division of Aramark, a global leader in food services, facilities management, and uniform services operating in 15 countries worldwide. Known for delivering exceptional service and innovative solutions, Aramark proudly serves millions of guests daily across various sectors including sports venues, entertainment facilities, corporate offices, educational institutions, and healthcare settings. The company is rooted in service excellence and committed to fostering an inclusive work environment that supports diverse teams and values equal employment opportunities. At Aramark, employees are empowered to develop their talents, fuel their passions, and achieve professional growth in a supportive environment.

Aramark is currently seeking a Senior Director of Catering & Special Events for its operations at Fenway Park in Boston, MA, a world-renowned sports and entertainment venue. This senior leadership role is critical to overseeing the entire catering operation within this historic ballpark, managing multiple units and a large-scale account. The Senior Director will be responsible for leading the Catering team, planning and executing catering orders, and coordinating special events with efficiency and excellence. This includes full accountability for the department's budget and financial goals with a strong focus on driving revenue and profitability. This position offers a salaried compensation ranging from $90,000 to $125,000 annually, with additional bonus opportunities tied to achieving set financial and performance targets. Relocation benefits are also available to assist qualified candidates willing to move for the role.

The ideal candidate will be a seasoned catering and events professional with strong leadership experience, capable of managing complex operations that require precision, creativity, and effective client relationships. Key responsibilities include developing innovative catering solutions tailored to customer needs, implementing comprehensive marketing plans to drive business growth, and maintaining the highest service and presentation standards across all catering functions. The Senior Director will also participate directly in sales negotiations and contract management, contributing to strategic planning and operational excellence.

This senior role demands a leader who stays ahead of industry trends and best practices while facilitating camaraderie and professional development within the catering team. The successful applicant will ensure smooth execution from food preparation through service to cleanup while enforcing compliance with all food safety, occupational safety, and environmental regulations. This position entails event-based work hours, reflecting the dynamic environment of sports and entertainment event catering. The company values strong communication skills, professionalism, and a commitment to delivering superior guest experiences.

As a part of Aramark's mission, the Senior Director will uphold the organization’s dedication to community involvement, sustainability, and creating positive impacts for clients and employees alike. Aramark offers comprehensive benefits including medical, dental, vision, retirement plans such as 401(k), paid time off, parental leave, and disability coverage, further enhancing the overall employment experience. With no predetermined application window, this opportunity will remain open until a qualified candidate is selected, ensuring a thorough search for the best fit to join this prestigious team at Fenway Park.

Job Requirements

  • Bachelor’s degree or equivalent experience
  • At least 5-7 years of catering/event experience
  • At least 3 years of management experience
  • Strong communication skills
  • Ability to work event-based hours
  • Food Handlers and Alcohol Service Certifications as required
  • Ability to lift, bend, push, pull, and stand for extended periods
  • Willingness to wear uniforms and use Personal Protective Equipment (PPE)

Job Qualifications

  • Requires at least 5-7 years of catering/event experience
  • Requires at least 3 years of experience in a management role
  • Previous experience in events and catering required
  • Bachelor’s degree or equivalent experience required
  • Strong communication skills
  • Available to work event-based hours
  • Complete Food Handlers and Alcohol Service Certifications as required

Job Duties

  • Coordinate total catering operations to include duties such as booking events, supervising teams, developing, selecting, and costing menus, pricing, hiring, and departmental administration
  • Be responsible for all aspects of preparation, service, and cleanup for multiple catering operations
  • Develop and implement catering solutions to meet customers' needs
  • Develop and maintain effective client and customer rapport
  • Develop and implement annual comprehensive marketing plan for catering, including but not limited to collateral, sales strategies, and marketing budgets
  • Establish and implement service and presentation standards for all catering operations, implement processes to ensure compliance and consistency
  • Implement new services to support base business growth and client retentions
  • Stay ahead of and advise clients, customers and staff on current catering trends and products
  • Facilitate the delivery of prepared food built from banquet event orders
  • Participate in sales process and negotiations of contracts and assist clients in planning special events
  • Train and lead catering employees to ensure catering standards are followed
  • Responsible for setting and delivering sales, food, and labor targets
  • Responsible for execution of catering events of varied size and scope including staffing and management
  • Responsible for components accounting functions including accurate reporting of all catering related revenue, expenses, and receivables
  • Ensure compliance with all food, occupational and environmental safety policies

Job Criteria

Experience

Expert Level (7+ years)


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