Senior Director, Business Planning & Operations

Crate and Barrel, an iconic company with over 60 years of history, is a leading retailer specializing in home furnishings that combine timeless style with functionality. Founded in Chicago in 1962, Crate and Barrel has evolved into a trusted brand known for expertly designed products that enhance modern living. The company is committed to responsible sourcing and innovation, continually engaging millions of customers through both physical stores and digital platforms. At its core, Crate and Barrel values collaboration, purpose-driven work, and results-oriented approaches that inspire employees and customers alike. As a full-time position based in Northbrook, Illinois, the Senior Director of Business Planning and Operations plays a pivotal strategic leadership role within this dynamic retail environment. This role demands a visionary individual who can leverage deep expertise in analytics, forecasting, and operational execution to lead cross-functional alignment across numerous departments including Planning, Merchandising, and Supply Chain.

The Sr. Director of Business Planning and Operations is responsible for spearheading the end-to-end planning cycle, ensuring seamless integration and data-driven decision-making throughout the enterprise. Serving as the strategic lead for analytics and forecasting, this position establishes advanced quantitative methodologies that guide buying, assortment strategies, and demand forecasting. The leader in this role combines strong financial acumen with compelling communication skills to translate complex data insights into actionable strategies that influence executive decision-making. Additionally, this role oversees critical supply and order management operations, guaranteeing efficient inventory flow and product lifecycle management. Importantly, the Sr. Director acts as the principal business liaison for enterprise-wide systems implementation including the rollout of new merchandise planning software such as Blue Yonder, collaborating closely with IT teams to ensure technology solutions optimize inventory management and operational outcomes.

This role is on-site at the Northbrook office from Monday through Thursday, with flexible remote work on Fridays. The starting salary ranges from $180,000 to $225,000 annually, with potential additional compensation through bonuses, sales incentives, and long-term incentives. The company prioritizes a diverse workforce and upholds inclusive hiring practices consistent with federal and state legislation. Recognized for its comprehensive benefits package, Crate and Barrel offers eligible associates medical, dental, and vision coverage, life insurance, disability coverage, retirement plans with 401(k) matching, paid time off, wellness programs, volunteer time, merchandise discounts, employee assistance programs, and tuition reimbursement to support both professional and personal growth. This leadership position demands over a decade of relevant industry experience, a proven track record in team leadership, and a bachelor’s degree in a related field such as Business, Finance, or Economics. Candidates will be instrumental in driving alignment across a matrixed organization and championing strategic change management initiatives that propel the business forward effectively and sustainably.