SENIOR CONCIERGE AMBASSADOR

Job Overview

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Employment Type

Hourly
Full-time
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Compensation

Type:
Hourly
Rate:
Range $27.00 - $30.00
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Work Schedule

Standard Hours
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Benefits

Medical
Dental
Vision
Life Insurance/AD
Disability insurance
Retirement Plan
Paid Time Off

Job Description

Flik Hospitality Group, a part of Compass Group USA, is renowned for its commitment to excellence in food and hospitality services. With a focus on nurturing talent and creating an environment where associates feel valued and empowered, Flik is dedicated to hiring passionate individuals who share a love for hospitality. The company fosters a culture of continuous learning by providing hands-on training and up-to-date education on the latest trends in the industry. This approach ensures that the team remains motivated, engaged, and equipped to deliver superior service experiences. Flik’s mission revolves around transforming a job into a flourishing career, making... Show More

Job Requirements

  • Bachelor's degree
  • Minimum of five years' experience in hospitality services including reception, conference, event planning, five-star hotels, airline industry
  • Proficient computer skills including MS Office products Word, Excel, PowerPoint

Job Qualifications

  • A genuine sense of hospitality with commitment to delivering the Platinum Service® standard
  • Excellent oral and written communication skills
  • Excellent organizational skills with ability to work under pressure, prioritize, and multitask
  • Strong computer skills and knowledge of office technology equipment
  • Good understanding of greeting clientele and the special role of a hospitality ambassador within a corporate environment
  • Discreet, ethical and committed to maintaining high degree of confidentiality
  • Act as a role model for staff members and maintain professional disposition
  • Punctual, dependable and dedicated to achieving excellence
  • Proficiency in computer software programs including MS Office and EMS
  • Must be able to stand and walk 4 hours daily

Job Duties

  • Helps to supervise, train and coach fellow associates
  • Assists with planning, supporting, and executing special events
  • Assists with overseeing all catering orders
  • Helps manage conference space and meeting rooms
  • Strong understanding of the reservation system
  • Communicates with all service teams, provides details, standards, and information
  • Provide a consistent high-level service in all areas to ensure guest satisfaction

Job Qualifications

Experience

Expert Level (7+ years)

Job Location

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