Job Overview
Employment Type
Full-time
Compensation
Salary
Range $67,000.00 - $126,000.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
flexible schedule
Professional Development
Job Description
Liberty Mutual is a leading global insurance company known for its robust growth and commitment to innovation within the insurance industry. Founded with a vision to protect people and businesses, Liberty Mutual has consistently outpaced industry standards through its dedication to providing exceptional insurance solutions and claims services. The company operates across various regions, and the Central Region is currently offering exciting opportunities for experienced professionals to join its team of Workers Compensation Senior Claims Specialists. This role is integral to Liberty Mutual's mission to deliver superior claims handling and customer service in a rapidly evolving insurance landscape.
Liberty Mutual is dedicated to fostering an inclusive and supportive workplace where employees can thrive both professionally and personally. The company emphasizes a culture of respect, collaboration, and continuous learning, supported by comprehensive benefits, workplace flexibility, and professional development opportunities. Liberty Mutual also actively promotes diversity and inclusion, ensuring that every employee feels valued and empowered to contribute their unique perspectives to the company's success.
The Workers Compensation Senior Claims Specialist position is designed for individuals who excel in analyzing and processing moderately complex to complex insurance claims, specifically within the commercial property casualty domain. In this role, specialists leverage the latest technology and best practices to review claims related to bodily injury or property loss, making informed decisions on liability, compensability, and settlement negotiations within their assigned authority limits. The position demands a high level of technical expertise, critical thinking, and effective communication skills to handle claims efficiently and fairly.
This role also offers opportunities to contribute to team leadership by assisting Claims Team Managers in assigning claims, providing technical guidance, and monitoring team caseloads. Training is a crucial aspect of success in this position, beginning with mandatory attendance and active participation in a one-week onsite training session at the Plano, TX office. Candidates must reside within 50 miles of either Hoffman Estates, IL, or Indianapolis, IN, and will be expected to work in the office twice a month. However, candidates based in Ohio, Montana, and Minnesota may be eligible for 100% remote work, reflecting Liberty Mutual's flexible work policies tailored to geographic considerations.
The role may be filled at either the Senior Claims Specialist I or Senior Claims Specialist II level, with salary ranges commensurate with experience, skills, education, certifications, and location. Liberty Mutual values employee growth and offers competitive compensation packages, including potential commission and bonus opportunities in line with performance. Overall, this position provides a rewarding career path for seasoned claims professionals who seek to make a meaningful impact in a reputable and dynamic insurance company focused on delivering excellence to its customers and communities.
Liberty Mutual is dedicated to fostering an inclusive and supportive workplace where employees can thrive both professionally and personally. The company emphasizes a culture of respect, collaboration, and continuous learning, supported by comprehensive benefits, workplace flexibility, and professional development opportunities. Liberty Mutual also actively promotes diversity and inclusion, ensuring that every employee feels valued and empowered to contribute their unique perspectives to the company's success.
The Workers Compensation Senior Claims Specialist position is designed for individuals who excel in analyzing and processing moderately complex to complex insurance claims, specifically within the commercial property casualty domain. In this role, specialists leverage the latest technology and best practices to review claims related to bodily injury or property loss, making informed decisions on liability, compensability, and settlement negotiations within their assigned authority limits. The position demands a high level of technical expertise, critical thinking, and effective communication skills to handle claims efficiently and fairly.
This role also offers opportunities to contribute to team leadership by assisting Claims Team Managers in assigning claims, providing technical guidance, and monitoring team caseloads. Training is a crucial aspect of success in this position, beginning with mandatory attendance and active participation in a one-week onsite training session at the Plano, TX office. Candidates must reside within 50 miles of either Hoffman Estates, IL, or Indianapolis, IN, and will be expected to work in the office twice a month. However, candidates based in Ohio, Montana, and Minnesota may be eligible for 100% remote work, reflecting Liberty Mutual's flexible work policies tailored to geographic considerations.
The role may be filled at either the Senior Claims Specialist I or Senior Claims Specialist II level, with salary ranges commensurate with experience, skills, education, certifications, and location. Liberty Mutual values employee growth and offers competitive compensation packages, including potential commission and bonus opportunities in line with performance. Overall, this position provides a rewarding career path for seasoned claims professionals who seek to make a meaningful impact in a reputable and dynamic insurance company focused on delivering excellence to its customers and communities.
Job Requirements
- Bachelor’s degree or equivalent training
- 3 to 5 years directly related work experience in claims
- Ability to work in office twice a month for candidates residing within 50 miles of Hoffman Estates, IL or Indianapolis, IN
- Eligible for 100% remote work if located in Ohio, Montana or Minnesota
- Ability to participate in mandatory 1-week onsite training in Plano, TX
- Must possess excellent interpersonal and negotiation skills
- Required to obtain and maintain applicable licenses
Job Qualifications
- Excellent interpersonal skills to communicate and negotiate with customers and conduct investigations
- Leadership ability and demonstrated time management skills to delegate work appropriately and organize resources effectively
- Advanced knowledge of claims case handling practices, legal liability, insurance policy coverage, and state tort laws as normally acquired through a bachelor’s degree or equivalent training plus 3 to 5 years directly related work experience
- Required to obtain and maintain all applicable licenses
Job Duties
- Plans and conducts investigations of claims including interviewing insureds, witnesses and claimants, collecting and evaluating documentation and securing evidence
- Determines need for and engages independent adjusters, cause and origin experts and independent medical examiners
- Refers claims to subrogation group or Special Investigations Unit as appropriate
- Assesses policy coverage and notifies insured of any issues
- Determines and establishes reserve requirements and adjusts reserves as necessary
- Assesses actual damages and conducts negotiations within assigned authority limits to settle claims
- Coordinates litigation activities to ensure timely and cost-effective resolution
- Acts as senior technical professional on team assisting with escalated issues
- Mentors and trains new team members
- Participates in quality review processes
- Participates in Suit Committees, Roundtables, Arbitrations, Mediations, field investigations and closed file reviews
- Performs other duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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