Senior Account Sales Representative (Bilingual Spanish) (Non-Driver)

Charter Communications is a leading provider of superior communication and entertainment products, serving residential and business customers throughout 41 states in the U.S. Operating under the Spectrum brand, Charter Communications offers a wide range of services including Spectrum Internet, TV, Mobile, and Voice. Additionally, the company provides valuable local news, programming, and regional sports through Spectrum Networks, as well as multiscreen advertising solutions via Spectrum Reach. Known for its commitment to customer satisfaction and community engagement, Charter Communications focuses on delivering reliable, cutting-edge technology to keep its customers connected to what matters most in their daily lives. The company fosters an inclusive work environment and is dedicated to providing opportunities for professional growth and career advancement to all employees, including veterans and individuals with disabilities. Charter Communications operates with a strong emphasis on diversity and equality, making it a reputable employer within the telecommunications industry.

This role is designed for dynamic sales professionals who thrive in a fast-paced environment and enjoy engaging directly with customers. The position involves selling products and services to customers in assigned non-bulk multi-dwelling unit (MDU) areas or properties with 50 or more doors. Sales activities are conducted primarily through door-to-door solicitation, hosting lobby events, and establishing and maintaining strong relationships with property managers. The salesperson will actively contribute to simplifying and enhancing the customer experience by achieving established sales goals and increasing revenue penetration within the assigned property portfolio.

This full-time role offers a competitive salary ranging generally between $33,200 and $66,000 annually, with actual compensation based on factors such as skills, qualifications, experience, and geographic location. Additionally, employees in this position have a commission earnings target starting at $65,000, allowing high performers to significantly boost their income. The company rewards employees for their contributions through a comprehensive pay and benefits package designed to support well-being at every stage of life.

Key responsibilities include soliciting residential customers through effective sales presentations, conducting lobby events, and building rapport with property management. The role also involves generating incremental revenue by upselling additional services to existing customers. Sales representatives are expected to respond promptly to customer complaints and problems, ensuring satisfactory resolution according to company policies. Staying informed about competitors’ activities and changes in pricing programs within the assigned territory is also essential, as is active participation in sales meetings and training programs to continuously improve performance.

This position requires flexibility and dedication, as it involves spending approximately 80% of the time outdoors, sometimes in inclement weather, lifting equipment weighing up to 10-20 pounds, and working variable hours including evenings, weekends, holidays, and split days off. Candidates must have a high school diploma or equivalent experience, with at least one year of sales or customer service expertise. Preferred qualifications include knowledge of communications technologies, sales experience in telecommunications or related fields, and bilingual Spanish language skills. Overall, this role offers a rewarding career path for motivated individuals looking to grow within a leading communication services company.