
Job Overview
Employment Type
Full-time
Compensation
Hourly
Exact $27.00
Work Schedule
Day Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
retirement savings plan
Paid Time Off
Life insurance
Disability insurance
Job Description
Allied Universal is North America's leading security and facility services company, known for providing rewarding careers that offer a genuine sense of purpose. The company operates in a dynamic, welcoming, and collaborative work environment where employees are valued as integral team members. Allied Universal is committed to fostering a culture that positively impacts the communities and customers it serves. The company specializes in offering security and facility services to a wide array of industries, including technology, media, telecommunications, healthcare, education, and government sectors.
This full-time position as a Security Officer Front Desk Concierge in Rochester, NY, places you at the forefront of client service and security. At a busy and dynamic technology, media, and telecommunications site, you will play a central role in safeguarding clients and visitors while upholding a professional and secure environment. Your responsibilities include welcoming visitors warmly, managing access control by verifying credentials and issuing visitor badges, monitoring entry activities, and maintaining detailed logs. This role emphasizes exceptional customer service, clear communication, and vigilance to help prevent unauthorized access and promptly address any security-related concerns.
The position operates on a schedule that supports daytime shifts from Wednesday through Saturday, offering a pay rate of $27.00 per hour. Your presence as a Security Officer is not only vital for physical security but also contributes to creating a welcoming atmosphere that aligns with Allied Universal's standards of reliability, agility, and integrity. Additionally, you will be trained to respond calmly and effectively to incidents, alarms, and emergencies, ensuring the safety of all individuals on the premises.
Joining Allied Universal means becoming part of an innovative team that puts people first and values integrity and teamwork. The company provides access to exclusive technology tools that allow employees to claim additional shifts to increase earnings. There are ample career growth opportunities through paid training programs that help employees advance within the company. Financial and health benefits are comprehensive, including retirement savings plans, medical, dental, vision coverage, life insurance, and disability insurance. Allied Universal also offers exclusive perks such as discounts on top brands and services, enhancing the overall employee experience.
As an Equal Opportunity Employer, Allied Universal ensures that all qualified applicants receive consideration without regard to race, ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, or any other characteristic protected by law. The hiring process includes a background investigation and drug screening in compliance with federal, state, and local laws. Licensing and age requirements vary depending on the specific role and location.
Overall, this role at Allied Universal is ideal for individuals who are committed to providing exceptional customer service while maintaining a secure environment in a fast-paced, technologically advanced setting. The company’s supportive culture and extensive benefits make it an excellent place for career development and stability in the security services industry.
This full-time position as a Security Officer Front Desk Concierge in Rochester, NY, places you at the forefront of client service and security. At a busy and dynamic technology, media, and telecommunications site, you will play a central role in safeguarding clients and visitors while upholding a professional and secure environment. Your responsibilities include welcoming visitors warmly, managing access control by verifying credentials and issuing visitor badges, monitoring entry activities, and maintaining detailed logs. This role emphasizes exceptional customer service, clear communication, and vigilance to help prevent unauthorized access and promptly address any security-related concerns.
The position operates on a schedule that supports daytime shifts from Wednesday through Saturday, offering a pay rate of $27.00 per hour. Your presence as a Security Officer is not only vital for physical security but also contributes to creating a welcoming atmosphere that aligns with Allied Universal's standards of reliability, agility, and integrity. Additionally, you will be trained to respond calmly and effectively to incidents, alarms, and emergencies, ensuring the safety of all individuals on the premises.
Joining Allied Universal means becoming part of an innovative team that puts people first and values integrity and teamwork. The company provides access to exclusive technology tools that allow employees to claim additional shifts to increase earnings. There are ample career growth opportunities through paid training programs that help employees advance within the company. Financial and health benefits are comprehensive, including retirement savings plans, medical, dental, vision coverage, life insurance, and disability insurance. Allied Universal also offers exclusive perks such as discounts on top brands and services, enhancing the overall employee experience.
As an Equal Opportunity Employer, Allied Universal ensures that all qualified applicants receive consideration without regard to race, ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, or any other characteristic protected by law. The hiring process includes a background investigation and drug screening in compliance with federal, state, and local laws. Licensing and age requirements vary depending on the specific role and location.
Overall, this role at Allied Universal is ideal for individuals who are committed to providing exceptional customer service while maintaining a secure environment in a fast-paced, technologically advanced setting. The company’s supportive culture and extensive benefits make it an excellent place for career development and stability in the security services industry.
Job Requirements
- Be at least 18 years of age for unarmed roles
- Possess a high school diploma or equivalent
- Successfully pass a background investigation and drug screen
- Comply with state and local licensing requirements as applicable
- Possess a valid driver’s license for driving positions only
- Ability to work scheduled shifts including evenings and weekends
- Maintain a professional appearance and demeanor
- Ability to stand and remain alert for extended periods
Job Qualifications
- High school diploma or equivalent
- Prior customer service experience preferred
- Ability to communicate clearly and professionally
- Basic knowledge of security principles and access control
- Ability to remain calm and respond effectively in emergency situations
- Strong observational skills and attention to detail
- Proficiency in using communication devices and technology
Job Duties
- Provide customer service to clients, employees, visitors, and contractors by following site-specific procedures and supporting a professional front desk experience at a technology, media, and telecommunications location
- Monitor access to the location by verifying visitor credentials, issuing visitor badges, maintaining visitor logs, and directing guests in accordance with established access-control procedures
- Answer incoming calls, receive deliveries, and communicate routine concerns to appropriate site contacts and Allied Universal leadership
- Respond to incidents, alarms, and critical situations in a calm, problem-solving manner, following emergency response procedures and documenting security-related activities
- Maintain awareness of front desk and lobby activity to help deter unauthorized access and report unusual or suspicious activity
- Uphold security policies and procedures to ensure the safety and security of all personnel and assets
- Collaborate with team members and management to improve service quality and security measures
Job Criteria
Experience
No experience required
Job Location
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