
Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Exact $29.00
Work Schedule
Flexible
Benefits
Paid Time Off
competitive pay
dynamic work environment
Opportunity for growth
Equal opportunity employer
Job Description
Security Industry Specialists, Inc. (SIS) is a respected security solutions provider known for delivering exceptional security services across various industries. The company emphasizes professionalism, vigilance, and a high level of customer service to ensure safety and premium experience at client locations. They are committed to maintaining a secure environment while representing their clients' brand identities with dignity and respect. SIS operates as a Private Patrol Operator and Private Investigator, providing trusted security personnel who embody both protective instincts and hospitality skills. SIS is recognized for fostering an inclusive workplace that values dependability, business maturity, and enthusiasm among its team members.\n\nWe are currently seeking a Security Concierge/Lead to be the authoritative security presence and welcoming face at one of our premier client locations. This role uniquely combines the responsibilities of a seasoned security professional with the finesse of a luxury brand ambassador. The Security Concierge/Lead is entrusted with maintaining a secure, well-regulated environment where guests immediately feel both welcome and protected. Reporting directly to the Retail Supervisor, the ideal candidate must adeptly balance hospitality with assertiveness, creating a seamless guest experience without compromising safety. This person will be responsible for projecting a polished, professional demeanor that enhances the client’s image while serving as a visible deterrent to any potential risks.\n\nThe role demands a highly observant individual who demonstrates a strong security mindset, sound judgment, and the ability to de-escalate situations calmly and effectively. The Security Concierge/Lead will engage guests with a courteous and confident manner, controlling access rigorously and collaborating closely with both store leadership and the SIS security team to uphold the highest safety standards. Candidates must show flexibility in scheduling, a commitment to completing state Guard Certification, as well as other necessary client-requested certifications. This position offers a competitive rate of $29.00 per hour along with paid time off, including sick and safe time, within a dynamic work environment that encourages professional growth and development. SIS is proud to be an Equal Opportunity Employer, committed to diversity and fairness in hiring practices. The Security Concierge/Lead role is an excellent opportunity for those passionate about combining security expertise with luxury customer service to make a positive impact at a prestigious client location.
Job Requirements
- High school diploma or GED
- Prior experience in luxury retail, hospitality, or security
- Heightened sense of style and presentation meeting client's appearance standards
- Ability to remain composed under pressure and handle incidents effectively
- Completion and maintenance of state Guard Certification and other required certifications
- Dependability as a team player with business maturity and enthusiasm
- Availability to work any shifts any day of the week
- Willingness to assist the team as needed
Job Qualifications
- High school diploma or GED
- Prior experience in luxury retail, hospitality, or security
- Heightened sense of style and presentation
- Ability to remain composed under pressure and respond effectively to incidents
- Must complete and maintain state Guard Certification and client-requested certifications
- Dependable team player with business maturity and enthusiasm
- Ability to deliver a high level of customer service and engage with diverse clientele
- Flexibility to work various shifts including weekends
Job Duties
- Greet and engage guests with professionalism, courtesy, and a sense of presence
- Maintain a polished appearance and professional demeanor that reflect the brand and uphold the client’s image
- Provide a visible and confident presence at entry points offering both security and an enhanced guest experience
- Control and monitor access to ensure only authorized individuals enter
- De-escalate situations with composure and discretion, always protecting the client’s brand reputation
- Collaborate with store leadership and SIS security teams to ensure the highest level of safety and service
- Perform other job-related duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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