Security Concierge

Titan Security is a nationally recognized security company dedicated to providing personalized and innovative security solutions tailored to meet the diverse needs of its clients. Founded on the principles of serving its customers and building meaningful careers, Titan Security has earned a reputation for excellence and trust, working with some of the most well-known companies and properties across the United States. The company was named a Top Workplace by USA Today in both 2024 and 2025, demonstrating its commitment not only to client satisfaction but also to fostering a positive and supportive work environment for its employees. Titan Security's core values of being Unified, Transparent, Innovative, Committed, and Accountable form the foundation of its operations and culture, ensuring that both security services and employee experiences are delivered at the highest standard.

At Titan Security, the career opportunities go beyond typical security roles by emphasizing growth, learning, and a culture of excellence. For individuals seeking a rewarding and meaningful career in security, Titan provides a platform to develop professionally while making a significant impact through exceptional service delivery. The company believes in recognizing and nurturing talent, supporting career advancement through skills-enhancing training and promotion opportunities. It offers competitive compensation along with comprehensive benefits to ensure employees feel valued and motivated.

Currently, Titan Security Group is hiring Security Concierge Officers for a commercial office building located in Cleveland, Ohio. This position focuses on maintaining a safe and secure environment through vigilant monitoring, enforcement of property policies, and excellent customer service. Responsibilities include monitoring CCTV and alarm systems, patrolling premises to detect hazards or suspicious activities, responding to incidents and emergencies, and providing assistance and information to building visitors and tenants. Officers are essential in upholding the property's security standards while representing Titan's commitment to professionalism and accountability.

The Security Concierge Officer role at Titan Security is ideal for candidates who are detail-oriented, physically capable, and possess strong communication skills. They must be able to handle emergency situations calmly and efficiently, document incidents accurately, and maintain a visible security presence. The position requires eligibility to obtain a security guard card in Ohio and the ability to meet physical demands such as standing for long periods, lifting over 50 pounds, and conducting foot patrols in various weather conditions. Candidates must also be able to read, write, speak, and understand English, with bilingual abilities considered an additional asset.

This is a full-time role with a starting hourly wage of $15.50, subject to variation based on specific posts and positions. Titan Security values its workforce by offering paid vacation and personal days, medical and dental insurance, life and AD&D insurance options, paid holidays, and a 401(k) retirement plan with company matching contributions. The comprehensive benefits package and career growth opportunities make this an excellent choice for individuals aspiring to excel in the security field within a supportive and progressive company environment.