Security Concierge -39015

Harvard Protection Services is one of the fastest growing, privately owned providers of high-quality security services in the United States. Established with a strong commitment to excellence, the company has earned a stellar reputation among both employees and clients for its responsiveness, engaged leadership, and meticulous personal care for every individual it serves. Operating within the security service industry, Harvard Protection Services prides itself on supporting its employees by ensuring they feel valued and empowered. It provides the necessary resources to enable them to succeed and execute their duties flawlessly. This employee-first culture forms the backbone of their operations, fostering an environment of teamwork and accountability that reflects directly on the quality of service delivered to clients.

The role of Security Officer at Harvard Protection Services is instrumental in upholding the company’s goal of delivering best-in-class security and life safety services. Security Officers act as the frontline representatives of the company, entrusted with the responsibility to protect both people and property with professionalism and care. The position involves concierge services such as maintaining a professional demeanor while assisting customers, employees, visitors, and guests in a courteous and efficient manner. Officers maintain a visible presence within their assigned facilities or buildings, constantly monitoring the environment for any suspicious or unsafe activities. Knowledge of traffic flow, familiarity with customers, tenants, and visitors, and the ability to enforce facility policies and procedures are integral components of the job.

Security Officers at Harvard Protection Services perform routine patrols either on foot or by vehicle, ensuring the security of designated areas. They are tasked with monitoring alarms and security systems, preparing detailed reports on accidents, incidents, or suspicious activities as required by supervisors. This role requires excellent interpersonal communication skills and a neat, professional appearance to effectively interact with diverse populations within the facility. High attention to detail is critical, especially when observing departing personnel to prevent theft or unauthorized removal of property. Officers also play a key part in emergency response, following established action plans and procedures to ensure the safety of all during critical events.

The company offers competitive hourly compensation at $24.00 per hour for this position, with scheduled work hours from 7:00 am to 3:00 pm. In addition to pay, the role comes with comprehensive benefits, including health and welfare coverage, dental and vision insurance, paid sick leave, vacation accrual, and 401(k) enrollment opportunities. Previous experience in contract security, law enforcement, military service, or customer service is valuable, though not mandatory, reflecting the company’s openness to diverse backgrounds committed to safety and service excellence.

Harvard Protection Services upholds a culture guided by its mission, vision, and core values centered on PEOPLE FIRST, SAFETY, TEAMWORK, CLIENT FOCUS, and ACCOUNTABILITY. These principles drive the organization's standards and expectations, positioning Harvard Protection Services as a recognized leader in the security service industry. Committed to diversity and inclusion, the company is an Equal Opportunity Employer welcoming applicants from all backgrounds including veterans and individuals with disabilities. Overall, this role offers a significant opportunity for candidates passionate about security and customer service to join a dynamic and employee-focused company dedicated to maintaining safe and secure environments for its clients.