
Job Overview
Compensation
Hourly
Range $15.25 - $19.75
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Life insurance
Disability insurance
Job Description
SpaceX, founded with the visionary goal of making human life multi-planetary, is a leading aerospace manufacturer and space transportation company. The company is dedicated to advancing space technology and is actively developing innovative solutions to enable human exploration of the stars and establish a sustainable presence on Mars. With a commitment to revolutionizing space travel, SpaceX combines cutting-edge technology with an ambitious mission that drives its operations and culture. As a notable player in the aerospace industry, SpaceX attracts talented professionals who are passionate about space exploration and engineering excellence.
The Security Concierge role at SpaceX is essential in maintaining the safety and security of its facilities while providing an outstanding first impression to employees, visitors, contractors, and vendors. This position plays a pivotal role in welcoming guests, managing access controls, and ensuring compliance with security protocols. The Security Concierge serves as an important liaison between various internal and external stakeholders, upholding the company's security standards and operational integrity. The position requires a high level of professionalism, strong interpersonal skills, and the ability to respond effectively in emergency situations. As a key member of SpaceX's security team, the Security Concierge is responsible for overseeing security procedures, coordinating with leadership, and implementing security measures across SpaceX campuses. This role demands vigilance, excellent communication skills, and a proactive approach to security and customer service. It offers an opportunity to contribute directly to SpaceX’s mission by securing its operations while interacting with a dynamic workforce and diverse visitors in a fast-paced, mission-driven environment. This is a full-time employment opportunity where candidates are expected to be flexible with working hours including nights, weekends, and overtime as needed. Salary details are competitive and commensurate with experience.
The Security Concierge role at SpaceX is essential in maintaining the safety and security of its facilities while providing an outstanding first impression to employees, visitors, contractors, and vendors. This position plays a pivotal role in welcoming guests, managing access controls, and ensuring compliance with security protocols. The Security Concierge serves as an important liaison between various internal and external stakeholders, upholding the company's security standards and operational integrity. The position requires a high level of professionalism, strong interpersonal skills, and the ability to respond effectively in emergency situations. As a key member of SpaceX's security team, the Security Concierge is responsible for overseeing security procedures, coordinating with leadership, and implementing security measures across SpaceX campuses. This role demands vigilance, excellent communication skills, and a proactive approach to security and customer service. It offers an opportunity to contribute directly to SpaceX’s mission by securing its operations while interacting with a dynamic workforce and diverse visitors in a fast-paced, mission-driven environment. This is a full-time employment opportunity where candidates are expected to be flexible with working hours including nights, weekends, and overtime as needed. Salary details are competitive and commensurate with experience.
Job Requirements
- High school diploma or equivalency certificate
- 5+ years of experience working in a customer service or facility security position
- Availability to work any schedule needed including overtime, nights, weekends and rotating schedules
- Position is subject to pre-employment drug and random drug and alcohol testing
- Ability to occasionally stand in a static position for extended periods
- Valid driver's license
- Ability to pass Air Force and NASA background checks for installation access as needed
- Possess or obtain U.S. Government Security Clearance
- Possess or be eligible for a valid state security officer license
- To conform to U.S. Government export regulations, applicant must be a U.S. citizen or national, U.S. lawful permanent resident, Refugee under 8 U.S.C. § 1157, or Asylee under 8 U.S.C. § 1158, or be eligible to obtain required authorizations from the U.S. Department of State
Job Qualifications
- Bachelor's degree
- Ability to navigate complex support needs and build solid relationships with internal stakeholders
- Strong customer service and relationship/team-building skills
- Active First Aid/CPR/AED certifications
- Exceptional communication skills both oral and written
- Impeccable character and integrity
- Prior military, law enforcement, or security-related experience
- Ability to de-escalate disputes and/or conflict(s)
- Experience with Microsoft Windows and Microsoft Office, including Word, Excel, PowerPoint, and Outlook
Job Duties
- Responsible for tracking special events and visits
- Provide high quality customer service to employees, contractors, and visitors
- Interface with high-level internal and external stakeholders
- Ensure thorough knowledge and effective implementation of all access control, escort, and tour protocols and procedures for employees, customers, vendors, and guests at SpaceX facilities
- Coordinate with Security leadership and the SpaceX Protective Operations Center as necessary to initiate timely and effective notifications and response measures for incidents or emergencies
- Assist emergency response personnel dispatched to a SpaceX site
- Monitor site surveillance camera system
- Prepare clear and concise written incident reports
- Report maintenance, facility, and technology issues and alarms
- Build collaborative working relationships with other SpaceX departments or teams including facilities, human resources, and employee health and safety, SpaceX leadership, and where applicable with landlords and building owners
- Oversee the implementation of multiple projects without direct supervision
Job Criteria
Experience
No experience required
Job Location
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