Security and Safety Manager

Marriott International is a global leader in the hospitality industry, known for its commitment to quality service, innovation, and diversity. Operating a comprehensive portfolio of brands, Marriott continuously seeks to provide exceptional guest experiences worldwide. Among its renowned brands, W Hotels stand out for redefining luxury and offering a unique lifestyle experience that combines modern design with cutting-edge hospitality. W Dallas, located at 2440 Victory Park Ln in Dallas, Texas, is a part of this prestigious brand, embodying the spirit of boldness and innovation. The hotel prides itself on creating an energetic atmosphere where guests can Ignite Curiosity and Expand Worlds, fostering a culture of inclusivity, creativity, and high standards.

This role is a full-time, management position within the Loss Prevention and Security department at W Dallas. The position offers an annual salary range of $57,000 to $78,000 and is eligible for performance bonuses, reflecting Marriott's commitment to rewarding excellence. This role is pivotal in ensuring the safety and security of the property, its guests, and employees, by managing daily departmental functions and aligning with both legal standards and Marriott's Standard Operating Procedures. The Security and Loss Prevention Manager will play a critical role in overseeing risk management, conducting hazard assessments, implementing fire and accident prevention measures, and maintaining detailed logs and certifications. This position also prioritizes guest and employee satisfaction, balancing the demands of operational budgets with safety standards.

In this role, you will assist the Director of Engineering with fire prevention programs and emergency preparedness, coordinate quarterly OSHA and safety audits, and develop comprehensive security protocols including shutdown procedures. The manager will monitor CCTV equipment, alarms, and overall loss prevention operations such as patrols, emergency responses, and investigations. Additionally, they will lead the Accident Prevention Committee and oversee first aid programs and claims processes related to general liability and workers' compensation. Promoting a culture of safety, teamwork, and assertive hospitality, this role demands excellent interpersonal and communication skills to influence and guide teams while demonstrating integrity and strong business acumen.

Customer service also remains a key focus, ensuring quality standards and customer expectations are consistently met while fostering educational programs to elevate departmental professionalism. The role involves constant monitoring of unusual activities, complaint resolution, and developing partnerships with local law enforcement and emergency services. The Security and Loss Prevention Manager at W Dallas serves not only as a guardian of the property and people but as a role model exemplifying Marriott’s core values of hospitality, respect, and teamwork. This position offers an opportunity to join a dynamic and diverse team dedicated to creating safe and memorable experiences for all. Marriott International is an equal opportunity employer, committed to fostering a welcoming environment that celebrates diversity and inclusion, where every associate has the opportunity to succeed and grow.