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Seasonal Traffic Controller - Mon-Fri AM - $15/HR - UF Shands & Hotel Eleo
Job Overview
Employment Type
Temporary
Hourly
Compensation
Hourly
Exact $15.00
Work Schedule
Day Shifts
Benefits
accident insurance
critical illness insurance
Hospital Indemnity insurance
Telemedicine benefits
401k retirement savings plan
Job Description
Towne Park is a respected hospitality services company dedicated to creating smiles and delivering exceptional experiences to millions of patients, visitors, and guests across various locations. With a strong commitment to service, Towne Park emphasizes the human connection, aiming to brighten the day of every customer, client, or team member they encounter. Their services span hospitality support, parking management, valet assistance, and customer engagement, focusing on making a positive impact in every interaction. At Towne Park, employees find more than just a job; they find a rewarding career where their actions directly contribute to easing anxieties, enhancing guest experiences, and... Show More
Job Requirements
- High school diploma or general education degree (GED)
- Must be at least 18 years of age
- One to three months related experience and/or training
- Knowledge of traffic and valet procedures
- Must be able to read and write standard English language
- Must be able to read and comprehend simple instructions, short correspondence and memos
- Must be able to write simple correspondence
- Must be able to effectively present information in one-on-one and small group situations
- Ability to add and subtract three digit numbers and to multiply and divide with 10’s and 100’s
- Ability to perform operations using American money and measurement units
- Ability to understand 24 hour and military time systems
- Ability to understand rates applicable to time passed
- Customer service experience preferred
- Register/computer experience preferred
- Must be able to drive manual transmission and perform parallel parking
Job Qualifications
- High school diploma or general education degree (GED)
- Must be at least 18 years of age
- One to three months related experience and/or training or equivalent combination of education and experience if no high school diploma or GED
- Knowledge of traffic and valet procedures
- Must be able to read and write standard English language
- Must be able to read and comprehend simple instructions, short correspondence and memos
- Must be able to write simple correspondence
- Must be able to effectively present information in one-on-one and small group situations to guests, clients and other employees
- Ability to add and subtract three digit numbers and to multiply and divide with 10’s and 100’s
- Ability to perform these operations using units of American money and weight measurement, volume and distance
- Ability to understand 24 hour and military time systems
- Ability to understand rates applicable to time passed
- Customer service experience preferred
- Register/computer experience preferred
- Must be able to drive manual transmission and perform parallel parking
Job Duties
- Directs vehicular traffic while providing attentive, friendly service to all patients/guests
- Assists marketing department with the marketing efforts targeted to exciting clients
- Maintains pleasant, friendly and professional demeanor with all guests, location staff and co-workers
- Acknowledges and greets guests immediately while maintaining a professional and friendly demeanor
- Uses guest last name at all times when appropriate
- Maintains accuracy and composure while under pressure
- Appropriately uses salutation of the day and welcomes guests to the location
- Uses proper Towne Park phone etiquette
- Assists guests with directions and all other inquiries
- Stands while serving guests
- Provides information about surrounding area as well as main attractions to guests as needed
- Protects guest confidentiality in accordance with HIPAA requirements
- Collects data in accordance with parking operations, if applicable
- Obtains information about daily events and rates to be charged
- Maintains claim checks and guest folio archives
- Runs at top speed to park and retrieve vehicles and drives slowly and cautiously
- Performs other duties as assigned
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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