Ralph Lauren logo

Seasonal Runner, Ralph's Coffee, Rockefeller

Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Hourly
Range $15.00 - $22.97
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Health Insurance
Paid Time Off
Hybrid working arrangements
incentive compensation
learning opportunities

Job Description

Ralph Lauren Corporation (NYSE: RL) is a distinguished global leader in the design, marketing, and distribution of premium lifestyle products across five key categories: apparel, accessories, home, fragrances, and hospitality. Established over 50 years ago, Ralph Lauren has cultivated an enviable reputation and a distinctive image that resonates worldwide, expanding its presence through a diverse portfolio of brands including Ralph Lauren, Ralph Lauren Collection, Ralph Lauren Purple Label, Polo Ralph Lauren, Double RL, Lauren Ralph Lauren, Polo Ralph Lauren Children, and Chaps. This breadth and depth of brands make Ralph Lauren one of the most recognized and respected families of consumer brands globally.

Ralph Lauren is not just committed to offering superior products but also dedicated to fostering an inclusive and welcoming work environment. The company promotes a culture of belonging, equity, and fairness through various initiatives such as Talent development, Educational programs, Communication enhancement, Employee Groups, and celebrations of diversity. This comprehensive approach illustrates Ralph Lauren's commitment to uniting and inspiring its communities internally and externally.

This position within Ralph Lauren Coffee plays a vital role in contributing to the company’s success by delivering exceptional customer service that surpasses expectations. The role involves ensuring prompt and efficient service, supporting sales floor operations, and sustaining a clean, safe, and inviting environment for customers. It requires an individual who is proactive, multitasks effectively, and demonstrates a customer-first attitude consistently. The role is predominantly outdoors, necessitating adaptability to different weather conditions, with winter uniform pieces provided for comfort.

The pay range for this position is $15 to $22.97 per hour, with actual compensation based on the candidate's experience and geographic location. Ralph Lauren ensures compliance with all minimum wage and relevant legal pay regulations applicable to the city, county, and state. Beyond competitive base pay, the company offers a robust benefits package that features above-market time off, hybrid work arrangements where applicable, incentive compensation, and diverse learning opportunities, making it an attractive employment proposition.

The position's primary responsibilities include keeping the sales floor stocked and organized during service, greeting and assisting customers, managing line control, processing transactions accurately, and maintaining a positive and professional front-of-house presence. The ideal candidate must display excellent interpersonal and communication skills and be able to thrive in high-volume situations while maintaining calm and efficiency.

Candidates should be passionate about coffee and hospitality, possess an outgoing and polished demeanor, and be capable of standing for extended periods and handling occasional lifting of weights up to 25 pounds. Flexibility in working hours, including mandatory weekends, is essential. Proficiency with POS systems is preferred. Joining Ralph Lauren Coffee is not only an opportunity to be part of a globally renowned company but also to contribute meaningfully to the customer experience and the company's hospitality offerings while growing professionally in a vibrant and inclusive workplace.

Job Requirements

  • High school diploma or equivalent
  • must be able to stand for long periods of time
  • ability to lift, carry, push or pull up to 25 pounds
  • excellent customer service skills
  • available to work flexible hours including weekends
  • strong communication skills
  • passion for coffee and hospitality
  • outgoing and energetic personality
  • ability to maintain a positive attitude
  • punctuality and reliability

Job Qualifications

  • Demonstrates excellent customer service and interpersonal skills, both written and verbal
  • available to work flexible hours, weekends mandatory
  • must be able to stand for long periods of time and requires occasional lifting, carrying, pushing, pulling of up to 25 lbs
  • passionate about coffee
  • a passion for hospitality and guest service
  • an outgoing and energetic disposition
  • a polished and stylish presence
  • strong verbal and written communication skills
  • proficiency with various POS's is preferred

Job Duties

  • Keeps the sales floor stocked during service, coordinating with the supervisor on shift
  • greets customers, assists with line control, takes orders, processing credit card transactions
  • delivers customer service to exceed customers' expectations by responding to their needs with a sense of urgency
  • ability to multitask and remain calm during periods of high volume to keep store operating to standard and to set a positive example for the team
  • maintains appearance of location ensuring product is stocked to appropriate levels and all areas are properly cleaned and sanitized
  • keeps equipment operating by following operating instructions
  • maintains safe and healthy work environment by following organization standards and sanitation regulations
  • communicates effectively with store manager regarding store, employee and customer needs
  • communicate customer feedback to managers and recommend new menu items
  • maintains a positive attitude towards guests, customers, clients, co-workers, etc.
  • maintain regular and consistent attendance and punctuality
  • other duties and tasks as assigned by manager

Job Criteria

Experience

Entry Level (1-2 years)


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