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Job Overview
Employment Type
Temporary
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Career development opportunities
flexible scheduling
Retirement Plan
Job Description
Thompson Houston, managed by Thompson Houston Hotel in partnership with Hyatt Hotels Corporation, is recruiting Seasonal Pool Servers to join their distinguished hospitality team. The venue features a 3-meal dining experience set amidst the luxury of a sprawling 1-acre pool deck, which overlooks breathtaking views of downtown. Guests and residents enjoy the ambiance of luxury cabanas, private event spaces, and indoor-outdoor dining areas, each tailored to create superior hospitality experiences. The company is committed to providing an authentic and memorable guest experience, fostering a culture that appreciates excellence in service and teamwork. This employment opportunity is seasonal, designed to attract... Show More
Job Requirements
- Must be able to lift a minimum of 20lbs
- Flexibility to work evenings weekends and holidays as required in the hospitality industry
- Previous experience in a restaurant or customer service role is preferred
- Excellent communication and interpersonal skills
- Positive attitude and enjoyment of the hospitality industry
- Ability to work in a fast-paced environment while maintaining composure
- Strong multitasking and time management abilities
- Attention to detail ensuring accurate order-taking and payment processing
- Knowledge of food and beverage menus including dietary restrictions and allergies
- Basic math skills for handling payments and calculating tips
- Physical stamina to stand walk and carry trays for extended periods
Job Qualifications
- Must be able to lift a minimum of 20lbs
- Flexibility to work evenings weekends and holidays as required in the hospitality industry
- Previous experience in a restaurant or customer service role is preferred
- Excellent communication and interpersonal skills
- Positive attitude and enjoyment of the hospitality industry
- Ability to work in a fast-paced environment while maintaining composure
- Strong multitasking and time management abilities
- Attention to detail ensuring accurate order-taking and payment processing
- Knowledge of food and beverage menus including dietary restrictions and allergies
- Basic math skills for handling payments and calculating tips
- Physical stamina to stand walk and carry trays for extended periods
Job Duties
- Uphold company policies including safety sanitation attendance and dress code guidelines
- Ensure perishable items are properly labeled rotated and discarded to maintain quality control
- Provide prompt friendly and professional service to guests anticipating their needs and responding to questions
- Greet guests warmly assist with seating and provide menus water and drinks
- Communicate specials explain menu items and dietary considerations and take accurate orders
- Coordinate with kitchen staff to ensure timely and accurate food and beverage delivery
- Serve food and beverages promptly maintaining proper presentation and timing
- Monitor guest satisfaction addressing requests refilling drinks and clearing plates
- Handle guest concerns or complaints professionally escalating to management as needed
- Collaborate with team members to ensure smooth service including assisting during busy periods
- Process payments accurately and efficiently presenting bills to guests
- Perform opening and closing duties including side work and station setup
- Participate in training sessions department meetings and pre-shift meetings
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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