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Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Exact $15.15
Work Schedule
Flexible
Weekend Shifts
Benefits
Paid Time Off
Job Description
Trulieve is a leading cannabis company committed to providing high-quality medical cannabis products to patients in need. Established as one of the fastest growing industries in the nation, Trulieve prides itself on its dedication to patient care, product integrity, and a natural approach to medical cannabis cultivation. The company cultivates its cannabis plants in an environment designed to minimize unwanted chemicals and pests, ensuring that every product offered is as natural and safe as possible. Trulieve's product range is focused on alleviating symptoms related to severe medical conditions such as cancer, including seizures, muscle spasms, pain, nausea, and loss of... Show More
Job Requirements
- Must be a minimum of 21 years of age (18 in CT, PA, and WV)
- Must be able to work flexible hours including evenings, weekends, and holidays
- Must be able to move intermittently throughout the workday
- Must be able to see and hear adequately or use prosthetics
- Must function independently with integrity
- Must be able to relate and work with ill, disabled, elderly, and emotionally upset individuals
- Must possess the mental and physical capacity to perform job duties
- Must comply with Trulieve Policies and Procedures
Job Qualifications
- High-school diploma or equivalent
- Experience in retail or customer service preferred
- Prior cash handling experience
- Excellent verbal and written communication skills
- Ability to work independently and in a team
- Strong interpersonal skills and professionalism
- Ability to follow written and oral instructions
- Ability to interact respectfully with customers and team members
- Conversational English proficiency
- Ability to pass a comprehensive background check
- Valid driver’s license and clean driving record for delivery role
Job Duties
- Provide exceptional customer service to customers, guests, and coworkers
- Provide empathy and compassion to patients
- Provide the TruExperience through elevated patient service standards, behaviors, and product knowledge
- Assist Managers and Shift Supervisors with returns in accordance with company policy
- Prepare and process patient orders in a timely and efficient manner
- Follow Trulieve Policies and Procedures
- Work directly with the leader on duty to enhance the customer experience
- Assist customers with any product or device issues
- Work with leadership and management to find solutions to customer issues
- Document customer issues and concerns on the customer's profile
- Maintain a clean and well-stocked workstation throughout the shift
- Perform any other tasks as assigned by Management
- Fulfill delivery role when required, possessing valid driver’s license and clear driving record
- Assist with processing online orders including deliveries within required timeframes
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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