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Seasonal - Cocktail Server - S&B

Job Overview

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Employment Type

Hourly
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Compensation

Hourly
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
flexible scheduling
Professional development opportunities

Job Description

Kessler Hotels, a prominent name in the hospitality industry, is renowned for its artistically inspired boutique hotels that fuse unique design with luxurious accommodations, enriching ambiance, and intuitive service. With an impressive portfolio spanning Colorado, Georgia, Florida, North Carolina, and South Carolina, Kessler Hospitality crafts each hotel to reflect exquisite art, music, and cultural influences in a manner that remains inviting and approachable. As the founding member of Marriott's Autograph Collection, Kessler Hospitality champions bold and original hotel experiences. Their properties cater to the individualist traveler with distinctive styles that inspire and create unforgettable moments – whether it be at a cutting-edge downtown hotel, a premier luxury lodge, or an elite ski lodge.

Located in the heart of downtown Greenville, South Carolina, the Grand Bohemian Lodge by Kessler Hotels offers an extraordinary stay perched on the falls of the iconic Reedy River. This AAA Four Diamond boutique lodge provides guests with an intimate experience to indulge in the area's natural beauty and rejuvenating atmosphere. The lodge is celebrated for its floor-to-ceiling windows, earth-inspired décor, and curated art collection, all designed to awaken the senses and instill a sense of awe.

Guests can enjoy luxurious amenities including balconies with stunning views, a sophisticated outdoor bar and restaurant named Between the Trees overlooking the Reedy River, a spa, an art gallery, a fitness center, and scenic hiking trails that invite exploration of the grounds. The lodge serves as a perfect blend of refined Bohemian luxury and the natural splendor of Greenville.

The role of Server at the Grand Bohemian Lodge entails providing the highest caliber of service to guests with attentiveness, courtesy, and efficiency. As a vital member of the team, the Server is responsible for taking guest orders, delivering food and beverages founded on exceptional service standards, and processing payments accurately. This position is hourly, underlining the dynamic and fast-paced nature of hospitality service at a luxury boutique hotel.

The Server plays a key role in ensuring guests have an unforgettable dining experience that matches the hotel’s reputation for excellence. They must possess excellent communication skills to interact effectively with guests and other staff members, prioritizing service quality in every task. The Server is expected to multitask efficiently, handle guest concerns with empathy and professionalism, and maintain high standards of grooming including wearing the designated uniform and nametag. Integrity in adhering to operational and safety standards of the hotel is paramount.

Working at the Grand Bohemian Lodge means being part of an innovative team that strives to deliver impeccable service in a luxurious environment inspired by artistic and cultural expression. The position requires stamina and physical capability to manage the demands of the role, such as standing throughout shifts and carrying trays of food and beverages. The opportunity offers exposure to a unique boutique hotel environment with a strong emphasis on individual guest experience, cultural enrichment, and natural beauty. As part of Kessler Hospitality, employees participate in a brand committed to excellence and originality in luxury hospitality, providing a rewarding work atmosphere and growth opportunities within the vibrant hotel industry.

Job Requirements

  • High school diploma or equivalent
  • Experience in hotel or hospitality field preferred
  • Effective verbal and written communication skills
  • Ability to multitask and prioritize departmental functions
  • Friendly, courteous, and service-oriented attitude
  • Maintain regular attendance as per hotel schedule
  • Compliance with hotel standards, uniform, and grooming
  • Ability to handle guest concerns and problem-solve
  • Physical ability to stand entire shift
  • Ability to carry up to 50 pounds occasionally

Job Qualifications

  • High school diploma or equivalent
  • Experience in hotel or related hospitality field preferred
  • Strong verbal and written communication skills
  • Ability to multitask and prioritize tasks effectively
  • Customer service orientation
  • Ability to maintain professionalism under pressure
  • Physical ability to stand and carry trays during shifts

Job Duties

  • Provide excellent service to guests in an attentive, courteous, and efficient manner
  • Take guest orders accurately and deliver food and beverages promptly
  • Collect payment and process guest transactions
  • Communicate effectively with guests and team members
  • Handle guest concerns professionally and courteously
  • Attend all required meetings and trainings
  • Maintain high standards of personal appearance and uniform compliance

Job Criteria

Experience

No experience required


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