Scheduling Coordinator / receptionist

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $13.00 - $17.00
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Work Schedule

Fixed Shifts
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Benefits

Dental Insurance
Paid Time Off

Job Description

We are a professional dental care establishment located in Katy, TX, dedicated to providing exceptional oral health services with a patient-first approach. Our clinic is committed to fostering a welcoming and efficient environment for all our patients, ensuring they receive top-quality dental care in a friendly and supportive atmosphere. As a part of our team, you will be joining a group of dedicated professionals who take pride in their work and strive to make every dental visit a positive experience for our patients. Our office boasts state-of-the-art equipment and a team-oriented culture that emphasizes continuous learning and patient satisfaction.

This opportunity is for a Team Member Scheduler Coordinator/Front Desk Receptionist role designed for a bilingual professional fluent in both English and Spanish. As the first point of contact for our patients and visitors, the scheduler coordinator will perform an essential role in creating the first impression of our dental office. This position is a crucial administrative support role where you will manage appointment scheduling, patient communications, and front desk responsibilities with professionalism and efficiency. Your ability to multitask and communicate effectively in a bilingual setting is vital for supporting both our patients and internal team.

The role offers part-time employment opportunities with expected hours ranging between 32 to 40 hours per week. The pay scale for this position is competitive, offering between $13.00 to $17.00 per hour, reflecting the experience and skills of the candidate. The schedule includes an 8-hour shift from Monday to Saturday, with one weekday off, providing balance and flexibility. Our office location is accessible in Katy, TX, and requires the candidate to work on-site. We seek candidates who are passionate about customer service, eager to learn, and capable of handling a dynamic front desk environment in a fast-paced dental office.

This position includes benefits such as dental insurance and paid time off, enhancing the overall employment package. Candidates with a minimum of one year of experience in front desk operations and customer service are preferred, along with proficiency in appointment scheduling software and phone etiquette. Additionally, candidates must be willing to relocate to Katy, TX prior to starting work, ensuring they can reliably commute and fully engage with the team and patient care processes. If you have strong communication skills, a friendly demeanor, and a commitment to excellence in patient service, this role offers an excellent opportunity to advance your career in a supportive healthcare setting.

Job Requirements

  • High school diploma or equivalent
  • bilingual in English and Spanish
  • minimum one year of experience in front desk operations
  • minimum one year of experience in customer service
  • proficiency in using computerized scheduling systems
  • strong communication skills
  • willingness to relocate to Katy, TX
  • ability to commute to Katy, TX

Job Qualifications

  • Bilingual in English and Spanish
  • proficient in phone etiquette and appointment scheduling
  • experience with front desk operations
  • strong communication skills
  • prior experience in customer service roles

Job Duties

  • Greet and welcome guests in a professional and friendly manner
  • coordinate their appointments with the doctor
  • answer and direct phone calls in a polite and efficient manner
  • perform clerical duties such as filing, photocopying, and faxing
  • manage the front desk area and ensure it is tidy and presentable
  • assist with administrative tasks as needed
  • verify insurance information
  • call patients and schedule appointments
  • other dental assistant duties

Job Criteria

Experience

Mid Level (3-7 years)


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