Job Overview
Benefits
Health Insurance
Paid Time Off
Employee Discounts
Training and development opportunities
flexible scheduling
Career advancement opportunities
Employee wellness programs
Job Description
Pacific Hospitality Group is a dynamic and family-oriented hospitality company known for its unique owner/operator business model that prioritizes long-term growth and value creation. Committed to enriching people's lives through memorable experiences, giving back to communities, and honoring core values that include integrity, compliance, and respect, the group fosters a workplace culture rooted in principled entrepreneurship and humility. With a strong focus on sustainable expansion and employee development, Pacific Hospitality Group offers an environment where team members have opportunities to grow professionally and contribute to the success of the hospitality industry. As a company that deeply values customer focus and continuous improvement, it integrates knowledge and adaptation to change to maintain competitive advantage in the hospitality sector. Furthermore, the group emphasizes a welcoming and positive work atmosphere, fostering collaboration among staff and leadership alike.
The Server Assistant (Busser) role within Pacific Hospitality Group is essential for the smooth operation of its restaurant services. This position supports servers and the broader restaurant team by maintaining cleanliness, ensuring tables are set and reset efficiently, and addressing guest needs promptly. The Server Assistant plays a pivotal role in enhancing the dining experience by contributing to an organized and pleasant environment, allowing servers to focus more on direct guest interaction. The duties include delivering water, bread, and condiments, clearing tables, replenishing supplies, and supporting food runners during busy periods. Maintaining the presentation and cleanliness of dining areas, service stations, and entrances is also a core responsibility. This role requires a positive and professional demeanor as the assistant frequently interacts with guests and team members. The position offers a fast-paced, team-oriented environment with opportunities for learning and advancement within the hospitality industry. Employees in this role are expected to follow all food safety and sanitation guidelines and assist with opening, closing, and side work duties as required. This role demands flexibility in scheduling, including availability for evenings, weekends, and holidays, and it is an excellent entry-level opportunity for those interested in starting or continuing a career in hospitality with a reputable and supportive company.
The Server Assistant (Busser) role within Pacific Hospitality Group is essential for the smooth operation of its restaurant services. This position supports servers and the broader restaurant team by maintaining cleanliness, ensuring tables are set and reset efficiently, and addressing guest needs promptly. The Server Assistant plays a pivotal role in enhancing the dining experience by contributing to an organized and pleasant environment, allowing servers to focus more on direct guest interaction. The duties include delivering water, bread, and condiments, clearing tables, replenishing supplies, and supporting food runners during busy periods. Maintaining the presentation and cleanliness of dining areas, service stations, and entrances is also a core responsibility. This role requires a positive and professional demeanor as the assistant frequently interacts with guests and team members. The position offers a fast-paced, team-oriented environment with opportunities for learning and advancement within the hospitality industry. Employees in this role are expected to follow all food safety and sanitation guidelines and assist with opening, closing, and side work duties as required. This role demands flexibility in scheduling, including availability for evenings, weekends, and holidays, and it is an excellent entry-level opportunity for those interested in starting or continuing a career in hospitality with a reputable and supportive company.
Job Requirements
- high school diploma or equivalent preferred
- ability to stand and walk for extended periods
- ability to lift up to 50 pounds
- excellent interpersonal skills
- ability to follow instructions and work as part of a team
- flexible availability including evenings, weekends, and holidays
- valid food handler certification as per local laws
Job Qualifications
- previous restaurant, hospitality, or customer service experience preferred but not required
- excellent communication and teamwork skills
- ability to work in a fast-paced environment
- ability to work flexible schedules, including evenings, weekends, and holidays
- food handler certification as required by local regulations
Job Duties
- assist servers in providing prompt, attentive, and professional service to guests
- deliver water, bread, condiments, and other items as requested
- respond promptly to guest needs and communicate requests to servers or management
- maintain a positive, friendly, and professional demeanor when interacting with guests
- support overall guest satisfaction by ensuring dining areas remain clean and presentable
- assist with running food as needed
- clear and reset tables quickly and efficiently according to restaurant standards
- remove used dishes, glassware, silverware, and linens from tables throughout service
- maintain cleanliness of dining areas, service stations, and restaurant entrances
- ensure tables, chairs, booths, and surrounding areas are clean and organized
- replenish table settings, napkins, condiments, and service supplies as needed
- assist with maintaining cleanliness of beverage stations and service areas
- assist with restaurant opening, closing, and side work duties
- stock service stations with necessary supplies including glassware, silverware, napkins, and condiments
- polish silverware, glassware, and other service items as assigned
- support food runners and servers during peak service periods
- follow all food safety, sanitation, and workplace safety procedures
- assist with special events, private dining functions, and banquet support when needed
- work collaboratively with hosts, servers, bartenders, kitchen staff, and management
Job Criteria
Experience
No experience required
Job Location
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