San Marcos 03 (McCarty Ln) True TX BBQ - Order Taker/Runner - Part time

H-E-B is a premier grocery and restaurant establishment known for its commitment to exceptional customer service and high-quality food offerings. Operating primarily in Texas, H-E-B has built a robust reputation as a community-focused company that emphasizes fresh ingredients, local sourcing, and a friendly atmosphere that makes every visit unique. The company prides itself on blending traditional values with modern efficiency to create an inviting environment for customers and employees alike. Working at H-E-B means joining a team that values respect, integrity, and collaboration in a fast-paced retail environment that also features restaurant services.

As an Order Taker/Runner at H-E-B Restaurant, you play a vital role in ensuring a positive and memorable guest experience. This role involves taking customer orders accurately, preparing beverages—including alcoholic drinks—delivering food promptly, and maintaining cleanliness in the dining and patio areas. You act as a face of the brand, cultivating strong relationships with customers and ensuring their satisfaction throughout their visit. The role demands excellent communication skills, attention to detail, and an ability to multitask effectively in a dynamic setting.

Your responsibilities extend beyond just taking orders. You assist customers with menu and beverage selections, provide detailed information on items and specials, and use suggestive selling techniques to enhance the guest experience while boosting sales. Handling transactions involving cash, checks, debit, and credit cards requires accuracy and speed. Additionally, you contribute to upholding food safety standards by adhering to TABC regulations and maintaining sanitation at beverage stations, food prep areas, and dining tables. Maintaining the bar and beverage stations ensures that these areas meet cleanliness standards while supporting efficient service.

This role also requires teamwork and flexibility, as you may assist with catering orders or technical tasks as needed. Handling guest feedback diplomatically and resolving problems effectively are key to maintaining a welcoming atmosphere. The position demands physical stamina to work extended hours, often involving standing, walking, bending, and occasionally lifting up to 50 pounds. The ability to remain composed and smile while balancing multiple priorities is essential to success in this fast-paced, customer-facing role.

This is an excellent opportunity for individuals who enjoy working in a friendly, interactive environment within the food service industry. A career as an Order Taker/Runner at H-E-B Restaurant offers potential growth, competitive benefits, and the chance to contribute to a well-established brand known for quality and community involvement. Whether you are new to the service industry or have prior experience, this position provides a dynamic work environment that values dedication, skill development, and a passion for customer satisfaction.