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Sales Manager | Reset Hotel Joshua Tree | Twentynine Palm, CA

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Exact $70,304.00
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Work Schedule

Standard Hours
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Benefits

competitive compensation
Incentive bonus
Health Insurance
Dental Insurance
Vision Insurance
401k
Comprehensive onboarding
Training plan
Coaching
Feedback
mentorship
personalized development plan
leadership courses
Monthly fitness credits
Transportation credits
Unlimited paid time off
Nine paid holidays
volunteer opportunities
Paid parental leave
Tuition Reimbursement

Job Description

Reset Hotel Twentynine Palms is a boutique hotel nestled just outside Joshua Tree National Park in Twentynine Palms, California. This unique property offers an immersive desert experience with 65 guest rooms, each featuring private patios and unobstructed mountain views. The hotel is known for its commitment to hospitality, innovation, and a culture that nurtures associate growth and diversity. Recognized as a Top Workplace for nine consecutive years, Reset Hotel fosters a workplace environment driven by respect, teamwork, entrepreneurial spirit, and inclusion. The team values authenticity and encourages self-expression, aiming to create a balanced and engaging atmosphere for both guests and employees alike.

The Sales Manager role is a full-time, hybrid exempt position based in Twentynine Palms that reports to the Director of Sales. With an annual salary of $70,304, this role is essential in driving the social and SMERF group business at the hotel. The SMERF segments include social, military, educational, religious, and fraternal gatherings, while the social segments encompass weddings, celebrations, and wellness or fitness retreats. The Sales Manager’s responsibility is to own and expand these segments, working closely with the Director of Sales to support broader strategic goals.

This position requires a dynamic, personable, and detail-oriented individual who can manage the main sales cycle from prospecting new business to event execution. The Sales Manager will be responsible for qualifying leads, preparing proposals, negotiating contracts, and closing bookings. In addition, they will coordinate closely with clients to plan event specifics like room blocks, food and beverage arrangements, vendor management, and timelines. A regular onsite presence is required, including during busy event periods, to ensure seamless event execution alongside the Events Coordinator.

Candidates should have at least two years of experience in sales, event coordination, or hospitality in social and group segments. The ideal candidate is outgoing with excellent networking skills and a strong track record of meeting booking or sales goals. Proficiency with CRM systems and event management tools is important, as is flexibility to work some nights, weekends, and holidays. Local candidates are highly preferred due to the need for onsite involvement and familiarity with the region.

Reset Hotel provides a comprehensive benefits package including health, dental, and vision insurance, 401K, competitive compensation with bonuses, paid time off, and more. The company places a strong emphasis on professional development through onboarding, coaching, mentorship, leadership training, and personalized career growth plans. This role offers a rewarding opportunity to contribute to a distinctive boutique hotel destination while growing your career in a vibrant, supportive environment.

Job Requirements

  • Minimum of a high school diploma or equivalent
  • Two plus years of experience in sales, event coordination, or hospitality focused on social and group segments
  • Proven track record in meeting sales or booking goals
  • Ability to manage multiple events and bookings simultaneously
  • Flexibility to work onsite during events including nights, weekends, and holidays
  • Proficiency or ability to quickly learn CRM and sales/event management systems
  • Local residency or strong connection to Twentynine Palms area preferred

Job Qualifications

  • At least two years of sales, event, or coordination experience in hospitality, ideally within social and group segments
  • Demonstrated ability to meet booking or sales goals
  • Strong interpersonal and networking skills
  • Highly organized with attention to detail
  • Proficiency with CRM and event management tools or ability to learn quickly
  • Ability to work flexible hours including nights, weekends, and holidays
  • Familiarity with Joshua Tree and Twentynine Palms region or similar destination markets is a plus
  • Local candidates strongly preferred

Job Duties

  • Own and grow group sales across social and SMERF segments, including weddings, social celebrations, associations, retreats, and SMERF groups
  • Proactively prospect new business, respond to inbound leads, conduct site tours, and convert inquiries into booked business
  • Manage the full sales cycle: qualify leads, prepare proposals and contracts, negotiate rates, secure deposits, and close bookings
  • Plan event details with clients including room blocks, food and beverage, banquet event orders, timelines, and vendor coordination
  • Be present onsite to manage event execution, partnering with the Events Coordinator during busy group periods
  • Support the Director of Sales by taking ownership of social and SMERF business so the Director can focus on other strategic accounts
  • Build and maintain relationships with local wedding planners, wellness practitioners, association contacts, community partners, and repeat clients
  • Maintain accurate CRM records, track pipeline and performance metrics, and report on business activity
  • Collaborate with operations, front desk, and food and beverage teams to ensure guest satisfaction
  • Represent the hotel at local networking events, bridal shows, and industry gatherings
  • Support on-property activations and programming that enhance guest experience and promote the Reset brand

Job Criteria

Experience

No experience required


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