Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
401(k) Plan
Employee Discounts
Professional development opportunities
Paid holidays

Job Description

Sheraton Baltimore Washington Airport is a distinguished full-service hotel strategically located near the Baltimore/Washington International Thurgood Marshall Airport in Linthicum, Maryland. This prime location makes it an ideal destination for both business and leisure travelers, as well as groups and event organizers seeking a convenient and well-equipped venue. The hotel is known for offering modern guest rooms that blend comfort with style, flexible meeting and event spaces designed to accommodate a variety of functions, and on-site dining options that cater to diverse tastes. As a part of the globally recognized Sheraton brand, the hotel emphasizes consistent and high-quality service, creating a welcoming atmosphere for guests while fostering strong relationships within the community and with visitors from around the world.

The Sales Manager role at Sheraton Baltimore Washington Airport is a full-time, on-site position based in Linthicum, Maryland, designed for a dynamic and motivated sales professional. The primary objective of this role is to identify, develop, and close group, corporate, and transient business opportunities to meet and surpass revenue and occupancy targets. This position requires a proactive approach to prospecting new accounts, qualifying potential leads, conducting site visits to showcase the property, preparing detailed proposals and contracts, and maintaining ongoing relationships with existing clients and key partners. The Sales Manager plays a pivotal role in driving the hotel's commercial success by working collaboratively with multiple departments, including revenue management, front office, events, and catering teams. This cross-functional teamwork ensures alignment of sales efforts with pricing strategies, inventory availability, and exceptional service delivery.

In addition to managing daily sales operations, the Sales Manager is expected to stay informed about market trends, competitor activities, and regional demand drivers to effectively position the Sheraton Baltimore Washington Airport in the competitive hospitality landscape. The role involves active participation in sales calls, trade shows, and networking events to expand the hotel’s market presence and build a robust pipeline of business opportunities. Utilizing sales and Customer Relationship Management (CRM) software, as well as maintaining accurate sales reports and forecasts, is essential for tracking progress and making informed business decisions. The ideal candidate will bring proven experience in hotel or hospitality sales, preferably within a full-service or airport hotel environment, alongside strong skills in client relationship management, negotiation, presentation, and communication. This role calls for exceptional organizational and time-management abilities to juggle multiple accounts and meet deadlines effectively.

Working at Sheraton Baltimore Washington Airport means becoming part of a dedicated team that values collaboration, professionalism, and a commitment to excellence. The Sales Manager position offers the opportunity to develop and execute innovative sales strategies that directly impact the hotel’s market share and profitability. With the ability to influence guest experiences from the front lines of business development, the successful candidate will be integral to achieving the hotel’s commercial and operational goals. The position requires on-site presence in Linthicum, Maryland, with flexibility to accommodate occasional evenings, weekends, and travel as needed for sales activities. This role is perfect for driven sales professionals seeking a challenging and rewarding career in the hospitality industry within a reputable and globally recognized hotel brand.

Job Requirements

  • Bachelor’s degree or equivalent professional experience
  • Proven sales experience in hotel or hospitality industry
  • Proficiency in CRM and sales software
  • Excellent communication and negotiation skills
  • Strong organizational skills
  • Ability to work on-site in Linthicum, Maryland
  • Flexibility to work occasional evenings, weekends, and travel for sales activities

Job Qualifications

  • Proven experience in hotel or hospitality sales, preferably in a full-service or airport hotel environment
  • Strong client relationship management skills
  • Ability to develop and execute sales strategies
  • Proficiency with sales and CRM software
  • Excellent negotiation and presentation skills
  • Strong organizational and time-management abilities
  • Knowledge of local and regional market segments and competitor set
  • Bachelor’s degree in Hospitality, Business, Marketing, or related field or equivalent experience

Job Duties

  • Identify and develop new group, corporate, and transient business opportunities
  • Qualify leads and manage prospecting activities
  • Conduct site visits and property tours for clients
  • Prepare and negotiate proposals and contracts
  • Maintain strong relationships with existing clients and key partners
  • Collaborate with revenue management, front office, events, and catering teams
  • Monitor market trends, competitors, and regional demand drivers
  • Participate in sales calls, trade shows, and networking events
  • Update CRM systems, sales reports, and forecasts regularly

Job Criteria

Experience

Mid Level (3-7 years)


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