Sales Manager

Arlington, VA, USA|Travel, Onsite

Job Overview

Employment Type

Full-time

Compensation

Salary

Range $51,500.00 - $110,500.00

Work Schedule

Flexible

Weekend Shifts

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Employee Discounts

Professional Development

flexible schedule

Job Description

Crestline Hotels & Resorts is a renowned company in the hospitality industry, specializing in managing and operating a diverse portfolio of hotel properties. With a strong commitment to excellence and guest satisfaction, Crestline focuses on delivering exceptional service and unparalleled experiences to its guests. The company prides itself on fostering a dynamic, inclusive work environment that encourages professional growth and values innovation. Renowned for its collaborative culture and dedication to community involvement, Crestline Hotels & Resorts continues to expand its presence in the market by investing in high-quality properties and exceptional talent.

We are currently hiring for the position of Sales Manager. This role is pivotal in driving the hotel's revenue goals by soliciting, selling, and contracting rooms within assigned markets, in alignment with transient demand patterns and existing group business. The Sales Manager will be responsible for strategically maintaining and growing relationships with existing accounts while actively soliciting new group sales accounts to maximize both occupancy and related revenues. The position requires a professional with a keen understanding of the hospitality sales environment, capable of creating and executing dynamic sales strategies tailored to meet and exceed revenue targets.

The Sales Manager will play a key role in coordinating with different hotel departments to ensure seamless guest experiences and operational efficiency. This includes preparing sales proposals, engaging in telephone prospecting, site inspections, and attending trade shows and industry events to expand the hotel’s market presence. The role demands excellent communication and negotiation skills to effectively close contracts and manage client relations. Additionally, the Sales Manager will be involved in forecasting, analyzing local market trends, and creatively marketing hotel space to optimize revenue potential.

This role also requires occasional overnight travel and flexibility in working hours, including weekends, to meet the demands of clients and the business. The Sales Manager will support the Director of Sales by assisting in the development of annual business plans and budgets, and collaborating with the sales team to achieve departmental and corporate goals. This is an excellent opportunity for a driven sales professional seeking to advance their career within a reputable hotel management company. The position emphasizes professional representation, teamwork, and a commitment to meeting the evolving needs of the hospitality market.

Job Requirements

Must have a high school diploma or GED
bachelor’s degree preferred
one to two years of experience in hotel and/or conference center sales or equivalent combination of education and experience
ability to use computer programs including Word, Excel, PowerPoint, Outlook, property management system, sales software, timekeeping system
good communication skills verbal and written
ability to speak, read, write, and understand English
knowledge of sales techniques and revenue management
able to set priorities, plan, organize, and delegate

Job Qualifications

High school diploma or GED required
bachelor’s degree preferred
one to two years of experience in hotel and/or conference center sales or an equivalent combination of education and experience
ability to effectively utilize computer programs such as Word, Excel, PowerPoint, Outlook, property management system, sales software, and timekeeping system
strong verbal and written communication skills
proficiency in English
advanced knowledge of sales skills, revenue management, action planning, and hotel operations
capable of setting priorities, planning, organizing, and delegating
preferred hotel sales experience

Job Duties

Create and execute strategic sales plans to identify, attract, and retain business
solicit new and existing accounts to meet and exceed revenue goals through telephone prospecting, outside sales calls, site inspections, and written communication
attend trade shows, industry meetings, and community events
travel overnight for business-related activities as needed
prepare sales proposals, meet with and entertain clients as appropriate
respond skillfully to incoming leads and maximize conversion
analyze and manage business opportunities for highest profit margins
maintain knowledge of local market trends, competition, and key hotel accounts
creatively sell available hotel space to maximize revenue
negotiate and finalize contracts within approved guidelines
ensure proper usage and accurate data entry in sales software
establish on-site customer contact and introduce clients to service staff
follow up with clients to ensure satisfaction and solicit additional business
conduct oneself professionally as a representative of the hotel
assist other sales team members as needed
support Director of Sales with annual business plan and budget
execute and draft sales action plans
work flexible hours and weekends as required