
Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
recognition programs
Travel Discounts
Paid vacation
paid sick days
Employee assistance program
401(k)
Tuition Reimbursement
Employee Stock Purchase Program
Learning and advancement opportunities
Job Description
Hilton Grand Vacations is a prestigious and leading company in the vacation ownership industry, dedicated to providing exceptional experiences by offering world-class destinations to our guests. As part of the renowned Hilton portfolio, Hilton Grand Vacations operates with a clear focus on innovation, quality, and growth. Our commitment to creating lifetime memories for our guests is supported by a team of dedicated sales professionals who play a key role in building lasting relationships with clients. Through these relationships, they introduce our guests to the benefits of owning a piece of our magnificent resorts and amenities. We pride ourselves on a collaborative and positive work environment where core values and ethical standards are upheld in everything we do. We view our team members as essential to our ongoing success and growth, and we invest heavily in their development and satisfaction.
The Sales Professional role at Hilton Grand Vacations offers a unique opportunity to engage face-to-face with prospective owners. This position is designed for those who thrive in a customer-focused environment, where relational sales and rapport building are at the heart of the business. The role includes greeting guests with warmth and professionalism, listening attentively to their travel interests and needs, and offering the best options from our portfolio. Sales Professionals conduct appointment-only presentations with pre-qualified buyers—meaning no cold leads or random prospecting. This focused approach allows you to concentrate on selling by providing an informative and engaging experience that highlights the luxury and value of Hilton Grand Vacations ownership products. Responsibilities also include maintaining effective communication post-presentation via email, phone, and written correspondence to ensure customer satisfaction and foster ongoing relationships. Our sales team actively participates in weekly training sessions to hone their skills and stay updated on the latest selling techniques and product offerings. The role demands flexibility to work weekends and holidays to meet the needs of our clientele and meet compensation plan goals. Ideal candidates will exhibit professionalism, ethics, adaptability in a fast-paced environment, and a genuine passion for travel and hospitality. This role not only supports your career growth but also places you at the heart of a company that values exceptional benefits, learning opportunities, and a supportive culture focused on employee well-being.
The Sales Professional role at Hilton Grand Vacations offers a unique opportunity to engage face-to-face with prospective owners. This position is designed for those who thrive in a customer-focused environment, where relational sales and rapport building are at the heart of the business. The role includes greeting guests with warmth and professionalism, listening attentively to their travel interests and needs, and offering the best options from our portfolio. Sales Professionals conduct appointment-only presentations with pre-qualified buyers—meaning no cold leads or random prospecting. This focused approach allows you to concentrate on selling by providing an informative and engaging experience that highlights the luxury and value of Hilton Grand Vacations ownership products. Responsibilities also include maintaining effective communication post-presentation via email, phone, and written correspondence to ensure customer satisfaction and foster ongoing relationships. Our sales team actively participates in weekly training sessions to hone their skills and stay updated on the latest selling techniques and product offerings. The role demands flexibility to work weekends and holidays to meet the needs of our clientele and meet compensation plan goals. Ideal candidates will exhibit professionalism, ethics, adaptability in a fast-paced environment, and a genuine passion for travel and hospitality. This role not only supports your career growth but also places you at the heart of a company that values exceptional benefits, learning opportunities, and a supportive culture focused on employee well-being.
Job Requirements
- Valid real estate license in good standing with the state of Florida preferred
- Previous sales or marketing experience in luxury goods or vacation ownership industries
- Minimum 1 year of sales and customer service experience with a proven track record
- Flexibility to work a schedule including weekends and holidays
- Ability to resolve sophisticated customer service issues and adapt to changes in a fast-paced environment
- Ability to meet all compensation plan goals
- Proficiency in English reading, writing, and speaking
- High school diploma or equivalent
Job Qualifications
- Valid real estate license in good standing with the state of Florida preferred
- Previous sales or marketing experience in luxury goods or vacation ownership industries
- Minimum 1 year of sales and customer service experience with a proven track record
- Proficiency in English reading, writing, and speaking
- High school diploma or equivalent
Job Duties
- Greet guests and listen to their travel interests to offer the best options to meet their needs
- Present the Hilton Grand Vacations ownership products to potential owners to generate sales volume and leads while maintaining a professional and ethical representation of the company
- Maintain effective communication with clients and provide follow-up to ensure customer happiness through various forms of communication including email, telephone, and written correspondence
- Apply selling concepts promoted at Hilton Grand Vacations
- Promote an encouraging, collaborative environment and maintain core values and policies
- Attend weekly sales training sessions
- Perform all other reasonable requests by management
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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