Sales Coordinator - AC Hotel Worcester

AC Hotel by Marriott Worcester is a sophisticated and stylish hotel located at 125 Front Street in Worcester, Massachusetts. Part of the globally recognized Marriott brand, AC Hotel by Marriott offers a unique approach to hospitality that blends modern design with exceptional service. The hotel caters to both business and leisure travelers, providing elegant accommodations, vibrant meeting spaces, and an array of amenities designed to enhance the guest experience. As a part of Claremont Companies, a respected hospitality management group, AC Hotel by Marriott Worcester operates with a commitment to quality, innovation, and guest satisfaction. The hotel is dedicated to maintaining high standards in all aspects of service, ensuring an outstanding environment for both guests and employees. This commitment extends to fostering a professional and dynamic workplace culture that supports employee growth and success. The position available is a Sales Coordinator role, which is vital in supporting the sales operations of the hotel. This hourly position offers a competitive wage ranging from $22.00 to $23.00 per hour, reflecting the value placed on qualified and motivated candidates. The Sales Coordinator works closely with the Director of Sales and Sales Manager to manage all aspects of group and function business arrangements. This includes key tasks such as corresponding with customers, creating contracts, preparing Banquet Event Orders (BEOs), and managing sales forms to gather guests' specific requirements and timelines. Additionally, the role involves proactive sales efforts focused on booking meeting spaces and small group accommodations of 10 rooms or less. A critical aspect of the job is ensuring that all necessary departments within the hotel are informed and coordinated to meet the needs of guests and groups efficiently. The Sales Coordinator must have strong organizational skills and attention to detail to manage the distribution of contracts and BEOs accurately. Beyond administrative tasks, this role also plays a supporting role in enhancing the guest experience by determining proper setups for food and beverage and audiovisual requirements, attending to special guest needs, and acting as a liaison between hotel departments and event hosts. The position requires excellent communication skills, a service-oriented attitude, and the ability to handle multiple priorities effectively. It also involves participation in sales meetings, maintaining sales software and databases, and supporting creative marketing initiatives. This comprehensive role offers an excellent opportunity for individuals interested in hospitality sales and event coordination to develop their skills in a reputable hotel environment with the support of a leading hospitality management company. AC Hotel by Marriott Worcester offers a rewarding career path with a focus on teamwork, professional development, and guest-centric service excellence.