Sales Associate (Part-Time)

Total Wine & More is a leading retailer specializing in wine, spirits, and beer, known for its extensive selection and exceptional customer service. The company prides itself on providing customers with expert advice, a wide array of unique products, and a personalized shopping experience. Employing a diverse team across its numerous locations, Total Wine & More is committed to fostering a culture of respect, inclusivity, and continuous learning. As a prominent player in the retail industry, the company invests heavily in training and development, ensuring its staff are well-equipped to meet the evolving needs of their customers and maintain high standards of service and compliance.

The role of Store Team Member at Total Wine & More is pivotal in upholding the brand’s reputation and delivering an outstanding customer experience. Whether in a part-time or full-time capacity, this position blends sales with operational responsibilities, making it ideal for individuals passionate about retail, customer interaction, and beverage knowledge. Service Team Members, as they are internally known, report directly to store management and are integral in driving store sales and operational excellence. The role encompasses a variety of tasks ranging from customer service and product advising to managing inventory and supporting digital business functions like in-store and curbside pickup.

In this dynamic role, you will maximize product inventory through activities like processing freight, organizing and stocking merchandise, building displays and end caps, and placing signage. You will support seamless operations by assisting with fulfilling orders and executing delivery services, including potentially driving for deliveries. Exceptional customer service is at the heart of the role; you will greet customers warmly, engage with them to build lasting relationships, and provide knowledgeable advice about products, participating in ongoing training on wine, spirits, and beer to enhance your product expertise.

Moreover, maintaining awareness of promotions, advertisements, and loyalty programs is essential to maximize sales opportunities. Ensuring store safety, cleanliness, and compliance with all alcohol sales laws and regulations is a critical responsibility, creating a secure and welcoming environment for customers and staff alike. This multifaceted position also involves cross-functional duties and flexibility to support various store operations as needed.

Total Wine & More values its employees and offers a comprehensive benefits package that underscores its commitment to their health, well-being, and career development. The company fosters a supportive work environment backed by competitive pay, opportunities for advancement, and programs designed to enhance work-life balance, making it a compelling choice for those seeking a career in the retail beverage industry. Candidates interested in joining a forward-thinking company that values inclusivity and excellence are encouraged to consider this rewarding opportunity to grow and contribute meaningfully within the organization.