Sales Associate / Jewelry Consultant - Zales - Stonewood Center Mall - Downey, CA

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $18.00 - $25.00
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
prescription insurance
401(k) Plan
Paid Time Off
Paid holidays
Tuition Reimbursement
Merchandise discounts
Incentive trips
Training and Career Development

Job Description

Zales is a premier jewelry retailer and part of the Signet Jewelers family, a purpose-driven company recognized as a "Great Place to Work-Certified" organization. With a rich history in jewelry retail, Zales has established itself as a trusted name that helps customers celebrate life’s special moments and express love through exquisite jewelry pieces. The company fosters a culture where every employee, especially the jewelry consultants, is valued as an individual with a unique sparkle. This empowerment enables team members to build lasting relationships with customers while delivering exceptional service and expert guidance.

Zales is currently hiring seasonal, part-time, and f... Show More

Job Requirements

  • High school diploma or equivalent
  • Previous experience in retail or customer service roles
  • Ability to work flexible hours including nights, weekends, and holidays
  • Strong interpersonal and communication skills
  • Ability to stand and move for extended periods
  • Capability to handle transactional tasks accurately
  • Willingness to learn and adapt to store procedures

Job Qualifications

  • Strong customer service skills
  • Previous retail or jewelry sales experience
  • Ability to communicate effectively and build relationships
  • Positive and customer-focused attitude
  • Flexibility to work during peak retail hours including nights, weekends, and holidays
  • Basic knowledge of jewelry and related products is a plus
  • High school diploma or equivalent preferred

Job Duties

  • Engage customers in conversation to understand their needs and desires
  • Present merchandise and share detailed information regarding features and benefits of products
  • Provide information regarding extended service plans and financing options
  • Meet individual and team sales goals
  • Assist with the management of customer traffic and line queues
  • Perform administrative duties to support store operations
  • Ensure compliance with safety and security standards

Job Location

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