Sales & Events Coordinator

Washington, DC, USA|

Job Overview

Compensation

Hourly

Exact $27.00

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Employee Discounts

Retirement Plan

Professional development opportunities

Employee wellness programs

Job Description

Pyramid Global Hospitality is a premier hospitality management company renowned for its extensive portfolio that includes over 200 hotels and resorts, employing more than 18,000 associates across the United States, the Caribbean, and Europe. The company operates through various brands such as Benchmark Resorts & Hotels, which encompasses a collection of distinctive independent properties; Axiom Hospitality, its European hotel management division; and PYRAMIDWORKS, which offers integrated workplace and facilities services. With corporate offices strategically located in Boston, The Woodlands, Texas, and London, Pyramid Global Hospitality combines global scale with a hands-on approach focused on delivering exceptional service, operational excellence, and fostering long-term partnerships. Pyramid's reputation is underpinned by its commitment to associate development, guest satisfaction, and community engagement, making it a leader in hospitality management recognized by prestigious awards and accolades from industry-leading publications and travel organizations.

The Potomac Hotel, Autograph Collection, is a distinguished property within the Pyramid Global Hospitality portfolio, situated in Washington, D.C., overlooking the scenic Potomac River. This full-service hotel features 373 guest rooms and boasts 38,000 square feet of indoor meeting and event space, offering a vibrant hospitality atmosphere just minutes from key city landmarks including The Wharf, National Mall, and Capitol Hill. The Potomac Hotel incorporates two restaurant and bar concepts, a spa and fitness center, and an extensive meetings and events operation, providing a diverse range of opportunities for career development within the hospitality sector.

The Sales Coordinator role at The Potomac Hotel is a dynamic position designed to support the Sales Team by managing general office duties, coordinating schedules, and facilitating communication between clients and team members. This position requires strong organizational skills, detail orientation, and effective communication to synchronize the team’s efforts and contribute to smoothly running sales operations. The Sales Coordinator will manage sales contracts, proposals, reports, appointments, and travel arrangements, while also utilizing the DELPHI sales automation system according to department standards.

As a crucial part of the team, the Sales Coordinator will work collaboratively with various departments to foster consistent extraordinary customer service, promote diversity and inclusion, and contribute to a positive, engaging workplace culture. This role encourages professional development and growth opportunities, supporting individuals passionate about hospitality in one of Washington, D.C.'s most vibrant settings. Compensation starts at $27.00 per hour, reflecting Pyramid's commitment to rewarding talent and dedication. Pyramid Global Hospitality prides itself on being an equal opportunity employer dedicated to creating an inclusive work environment where all associates feel respected, supported, and empowered to progress in their careers.

Job Requirements

Minimum of two years of hotel sales, convention services, catering and/or hotel operations experience
Delphi experience preferred
Previous experience in a luxury resort setting preferred
Working knowledge of Microsoft Office
Excellent customer service skills
Ability to function well under pressure, manage multiple priorities, and meet established deadlines
Superior problem solving and decision-making skills
Excellent organizational and project management skills, with particular attention to quality and detail
Interpersonal skills to deal effectively with all business contacts
Professional appearance and demeanor
Ability to effectively communicate in English, in both oral and written forms

Job Qualifications

Minimum of two years of hotel sales, convention services, catering and/or hotel operations experience
Working knowledge of Microsoft Office
Excellent customer service skills
Ability to function well under pressure, manage multiple priorities, and meet established deadlines
Superior problem solving and decision-making skills
Excellent organizational and project management skills, with particular attention to quality and detail
Interpersonal skills to deal effectively with all business contacts
Professional appearance and demeanor
Ability to effectively communicate in English, in both oral and written forms

Job Duties

Provide high-level support by preparing sales contracts, proposals, and serving as the point of contact for clients
Generate reports, gather materials, assemble information packets, arrange and coordinate meetings and events
Assist sales team by managing schedules, appointments, and travel arrangements
File important documents, organize the office, and communicate relevant information to key stakeholders
Utilize the sales automation system, DELPHI efficiently and effectively based on department standards
Build impactful relationships with all other departments
Foster consistent levels of extraordinary customer service throughout the workplace that result in the highest levels of guest satisfaction