full logo background image

You're Viewing 1 Of 95,000+ Jobs On OysterLink

check

New hospitality jobs added daily. Browse by role, pay, or location.

Teleperformance logo

Sales & Customer Service Representative - Remote

Job Overview

briefcase

Employment Type

Full-time
clock

Work Schedule

Rotating Shifts
Flexible
diamond

Benefits

Paid training
Competitive wages
Medical insurance
Dental Insurance
Vision Insurance
401k plan
Paid Time Off
Employee wellness programs
Employee engagement programs

Job Description

TP is a renowned global digital business services company dedicated to delivering highly advanced and digitally powered business solutions that enable some of the world’s leading brands to streamline and enhance their operations in meaningful and sustainable ways. With a workforce of over 500,000 passionate and inspired professionals speaking more than 300 languages, TP leverages its extensive global scale combined with local presence to act as a positive force supporting communities, clients, and environmental initiatives worldwide. The company prides itself on blending advanced technology with a personal touch, ensuring that their services not only meet but exceed client expectations by... Show More

Job Requirements

  • High school diploma or equivalent
  • Minimum of 6 months of customer service experience
  • Must be 18 years of age or older
  • Ability to type at least 25 words per minute
  • Comfortable with desktop computer systems and have general knowledge of Windows-based systems
  • Customer service and or sales experience preferred
  • College degree preferred but not required
  • Minimum subscribed download rate equal or exceeds 15.0 Mbps
  • Minimum subscribed upload rate equal or exceeds 5.0 Mbps
  • ISP must have no packet loss and ping under 50ms
  • Internet connections cannot be satellite, mobile data (5G, 4G, 3G hotspots), P2P or VPN
  • Proof of internet speed required
  • Clean and quiet workspace

Job Qualifications

  • High school diploma or equivalent
  • Minimum of 6 months of customer service experience
  • Must be 18 years of age or older
  • Ability to type at least 25 words per minute
  • Comfortable with desktop computer systems and have general knowledge of Windows-based systems
  • Customer service and or sales experience preferred
  • College degree preferred but not required

Job Duties

  • Connect with customers via phone, email, chat, and or social media to resolve their questions or concerns
  • Calmly attempt to resolve and de-escalate any issues
  • Escalate interactions when necessary and appropriate
  • Respond to requests for assistance and or possible processing payments
  • Track all call related information for auditing and reporting purposes
  • Provide feedback on call issues
  • Meet sales objectives as defined

Job Criteria

Experience

Entry Level (1-2 years)


Job Location

Don't Stop At One Job - There's More

Create a free profile

We'll match you with best jobs

Get job offers faster

Business woman
Business man
Search For More Opportunities:

More Jobs Like This: