Sales & Catering Manager

Naples Hotel Group is a reputable family-owned business recognized for its genuine relationships and commitment to quality service. This company prides itself on the character and quality of its staff, which is integral to maintaining the culture of service its clients expect. The group's diverse yet intimate size fosters an environment where every team member's voice is valued, encouraging creativity, community involvement, and professional growth. Naples Hotel Group operates several hospitality properties in the Naples area, providing a dynamic workplace that supports career advancement and personal development. The group is well-known for creating a collaborative atmosphere where kindness and respect are the foundation, not only within the team but also towards clients and partners.

The Sales & Catering Manager role at Naples Hotel Group is a pivotal position focused on executing strategic sales and marketing plans that align with defined hotel budgets to maximize revenues through direct sales. This full-time salaried position demands a strong leader who can influence, develop, and empower employees to achieve ambitious sales objectives while nurturing a positive and thriving work environment. Success in this role is measured by new business conversions involving both sleeping rooms and catering, alongside increased customer value and return on investment (ROI).

A crucial element of the role involves being present on-property before and during events to ensure flawless execution according to the details of event contracts and banquet event orders (BEOs). Flexibility in work hours is essential, as the Sales & Catering Manager must be available to work nights and weekends depending on business needs. Excellent communication skills, both written and verbal, are necessary to function effectively as the liaison between Naples Hotel Group and its valued clients. The Sales & Catering Manager also participates actively in the organization's larger sales strategy, collaborates with various operational teams including food and beverage, housekeeping, and front office, and supports leadership initiatives in recruitment and employee development.

This position offers numerous benefits including two weeks of vacation in the first year, four sick days annually, paid volunteer time, holiday pay, comprehensive medical, dental, and vision insurance options, and short- and long-term disability plans. Employees have access to a 401k retirement plan, discounts on hotel rooms worldwide, and direct deposit payroll, making this an attractive opportunity for candidates passionate about hospitality sales.

The role demands a proactive and organized individual with advanced knowledge of sales, marketing, and hospitality principles. Ideal candidates will have a bachelor's degree or equivalent experience, coupled with 3-5 years of hotel sales experience preferred. The individual must be adept at managing complex problems, leading a sales team, and leveraging communication skills to negotiate and close business effectively. Proficiency in Microsoft Office and Delphi.fdc sales and event management software is required. The Sales & Catering Manager must exhibit excellent customer service skills, strong planning, and problem-solving abilities, and maintain a professional appearance in all customer interactions.

Overall, Naples Hotel Group's Sales & Catering Manager position presents a rewarding career opportunity for sales-driven hospitality professionals who value teamwork, service excellence, and career growth within a respected family-owned hotel group that champions diversity and inclusion throughout its operations.