Job Overview
Compensation
Hourly
Range $17.25 - $25.25
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
flexible schedule
Career development opportunities
Job Description
This position is for a Restaurant Manager role within a well-established casual dining restaurant environment. The restaurant is known for prioritizing excellent guest experiences and fostering a positive, team-oriented workplace culture. Operating under the direct supervision of the General Manager or Assistant General Manager, the Restaurant Manager plays an integral leadership role ensuring that all restaurant operations align with the company's rigorous standards and vision. This is a dynamic role suitable for candidates passionate about hospitality and managing both front and back-of-house operations effectively to maximize guest satisfaction and business profitability.
The Restaurant Manager is responsible for leading and supporting the restaurant team in delivering prompt and friendly guest services in line with company guidelines. This role demands strong discretionary decision-making abilities to manage the restaurant environment during scheduled shifts, ensuring high standards of cleanliness, sanitation, and safety are met according to company policies and governmental regulations. In addition to handling guest complaints promptly and professionally, the manager promotes a culture guided by the company’s vision and mission focusing on people, profits, and the overall guest experience.
Team development is a key part of this role, as the Restaurant Manager assists in managing and developing Team Leaders and Team Members for growth within the company. They execute incentive contests, educate staff on promotions and new menu offerings, and foster teamwork by building effective teams committed to organizational goals. This leadership position entails overseeing all opening and closing procedures and daily operations, ensuring that product preparation and presentation meet uncompromising quality standards. Additionally, managing inventory levels, staffing schedules, and administrative tasks related to team performance and reports fall under the manager’s responsibilities.
Candidates will be expected to demonstrate a high degree of professionalism, ethics, and integrity while maintaining a role-model image. The position offers an opportunity to engage in a fast-paced and demanding environment requiring flexibility in schedule, including mornings, evenings, weekends, and holidays, typically amounting to 50-55 hour workweeks. The role is best suited for individuals who enjoy a physically active work environment requiring mobility, balance, and the ability to lift up to 50 pounds consistently during shifts.
The Restaurant Manager is responsible for leading and supporting the restaurant team in delivering prompt and friendly guest services in line with company guidelines. This role demands strong discretionary decision-making abilities to manage the restaurant environment during scheduled shifts, ensuring high standards of cleanliness, sanitation, and safety are met according to company policies and governmental regulations. In addition to handling guest complaints promptly and professionally, the manager promotes a culture guided by the company’s vision and mission focusing on people, profits, and the overall guest experience.
Team development is a key part of this role, as the Restaurant Manager assists in managing and developing Team Leaders and Team Members for growth within the company. They execute incentive contests, educate staff on promotions and new menu offerings, and foster teamwork by building effective teams committed to organizational goals. This leadership position entails overseeing all opening and closing procedures and daily operations, ensuring that product preparation and presentation meet uncompromising quality standards. Additionally, managing inventory levels, staffing schedules, and administrative tasks related to team performance and reports fall under the manager’s responsibilities.
Candidates will be expected to demonstrate a high degree of professionalism, ethics, and integrity while maintaining a role-model image. The position offers an opportunity to engage in a fast-paced and demanding environment requiring flexibility in schedule, including mornings, evenings, weekends, and holidays, typically amounting to 50-55 hour workweeks. The role is best suited for individuals who enjoy a physically active work environment requiring mobility, balance, and the ability to lift up to 50 pounds consistently during shifts.
Job Requirements
- high school degree or equivalent education and or experience
- one to two years of guest service experience
- one to two years of prior supervisory experience preferably in casual dining
- demonstrated progression towards growing sales and managing a profit and loss statement
- positive attitude and the ability to handle highly difficult guest interactions
- 21 plus years old
- servsafe alcohol and food certification a plus
- reading writing basic math and verbal communication skills in English is required
- bi-lingual experience a plus
- ability to pass company background check
- reliable transportation and government issued drivers license required
- ability to work 50-55 hour work weeks and flexible schedule including mornings mid-day shifts evenings weekends and holidays
Job Qualifications
- high school degree or equivalent education and experience
- one to two years of guest service experience
- one to two years of prior supervisory experience preferably in casual dining
- demonstrated progression in growing sales and managing profit and loss statements
- positive attitude and ability to handle difficult guest interactions
- 21 years or older
- servsafe alcohol and food certification a plus
- reading writing basic math and verbal communication skills in English
- bi-lingual experience a plus
Job Duties
- assist in managing restaurant environment during scheduled shifts
- ensure prompt friendly service according to company guidelines
- build culture using vision and mission statements to guide people profits and guest experience
- respond to and correct verbal guest complaints immediately
- ensure high-quality guest experience through table touching and proactive issue resolution
- teach and enforce alcohol awareness
- assist in maintaining adequate inventory levels
- ensure product preparation and presentation meets company standards
- oversee and schedule associates to meet sales demands
- maintain safety and security programs according to policy and government standards
- promote and manage restaurant organization cleanliness and sanitation
- assist in executing incentive contests and educate associates on promotions and new menu offerings
- assist in managing team leaders and team member performance
- assist in maintaining team member and administrative functions
- assist in managing front and back of house operations during assigned shifts
- responsible for all opening and closing procedures during shifts
- assist in managing standards and commitment to quality
- assist in managing daily and weekly reports
- foster teamwork by building effective teams
- operate with professionalism ethics and integrity
- develop team leads and team members for growth within company
- perform other related duties as required and assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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