Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Exact $16.50
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Benefits

Health Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Professional development opportunities

Job Description

The hiring organization is a Homeless Assistance Center (HAC) dedicated to providing supportive services and assistance to individuals experiencing homelessness. This agency is focused on delivering a safe, welcoming environment where clients, guests, and staff feel secure while accessing resources intended to help those in need regain housing stability and improve their overall quality of life. The center emphasizes the philosophy that homelessness should be rare, brief, and non-recurring, and it implements clear safety protocols and client expectations aligned with this goal. Employment at this organization offers a full-time position with an hourly wage of $16.50, and the work location is on-site, reflecting the hands-on nature of the role and the importance of immediate safety oversight in a community-facing environment.

The role of Safety Officer at the Homeless Assistance Center is vital in maintaining a secure and hospitable setting. This professional serves as the frontline guardian of the center’s premises, focusing on monitoring entrances, parking areas, and security cameras to ensure compliance with safety protocols. The Safety Officer’s duties include greeting clients, staff, and visitors warmly while overseeing safety and security measures consistently. They are responsible for managing developing situations, enforcing agency safety policies, inspecting personal items to prevent prohibited objects on the campus, and maintaining secure storage of clients' belongings. They also document client behaviors using the agency’s electronic health records system and coordinate with residential coordinators to address safety concerns collaboratively. This position requires someone who values compassion and customer service equally with vigilance and procedural adherence, supporting clients while maintaining a safe and orderly environment.

Overall, the Safety Officer position is perfect for individuals who are proactive, assertive, and customer service-oriented, with a commitment to fostering a secure community environment that supports vulnerable populations. The role demands attentiveness, the ability to manage multiple safety-related tasks, strong communication skills to interact with clients and staff effectively, and the readiness to work in various weather conditions. As the first point of contact for many who use the agency���s services, the Safety Officer plays a crucial role in shaping the client experience by helping the center maintain a predictable, stable, and safe setting conducive to recovery and support.

Job Requirements

  • A high school diploma or GED is required
  • One year experience in security or related field is preferred
  • Must have a valid Florida Driver's License

Job Qualifications

  • A high school diploma or GED is required
  • One year experience in security or related field is preferred
  • Must have a valid Florida Driver's License

Job Duties

  • Greets all clients, staff, and visitors as they approach the security desk in order to maintain a hospitable, friendly, and safe front entrance
  • Provides general supervision and oversight of the HAC, ensuring safety and security is maintained at all times
  • Manages developing situations and alerts appropriate staff
  • Enforces safety protocols with clients and encourages clients to maintain compliance with program expectations
  • Takes appropriate action when necessary
  • Monitors the entrance and exit of clients, employees, and guests from the HAC consistent with established protocols, polices, and procedures
  • Inspects client's personal items and ensures that prohibited items are not brought onto the campus
  • Monitors the locked storage areas where clients’ belongings are stored, including appropriately labeling all items, ensuring the safety and security of stored items, and ensuring that retrieval of items is appropriate
  • Monitors client behaviors and documents in the agency’s electronic health records system following approved documentation standards
  • Alerts the appropriate staff when visitors arrive and ensures visitors are given appropriate ID and/or escort
  • Maintains daily activity staff logs and prepares and submits appropriate documentation
  • Monitors video surveillance system to ensure the safety and security of the Agency and contacts the appropriate personnel when necessary
  • Oversees parking area and ensures compliance
  • Accepts donations and appropriately completes documentation
  • Communicates and collaborates with Residential Coordinators to ensure the safety and security of clients, staff and guests
  • Performs additional job-related tasks as assigned by supervisor

Job Criteria

Experience

No experience required


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