RWCAR - Busser at Dowling's

Yonkers, NY, USA|Onsite

Job Overview

Employment Type

Hourly

Compensation

Type:

Hourly

Rate:

Range $12.00 - $17.00

Benefits

competitive hourly wage

flexible scheduling

Employee Discounts

Training and development opportunities

Positive work environment

team-oriented culture

Opportunities for advancement

Job Description

Dowling's Restaurant is a distinguished dining establishment known for delivering exceptional guest experiences characterized by superior service standards and a welcoming atmosphere. This luxury or ultra-luxury restaurant prides itself on maintaining high levels of professionalism and attention to detail, ensuring every visitor enjoys a memorable and pleasing dining experience. Established within the hospitality sector, Dowling's Restaurant has cultivated an environment where teamwork, guest satisfaction, and operational excellence converge to create a superior culinary and service experience. The restaurant operates with a strong adherence to state regulations and industry best practices, offering an inviting setting for guests to enjoy fine dining... Show More

Job Requirements

minimum 3 years experience in a similar capacity for a luxury or ultra-luxury property
ability to perform job functions with attention to detail, speed and accuracy
clear thinker capable of remaining calm and resolving problems using good judgement
ability to follow directions thoroughly
understanding of guest's service needs
ability to work cohesively with co-workers as part of a team
ability to work with minimal supervision
ability to maintain confidentiality of guest information and pertinent hotel data
ability to greet guests, listen, communicate verbally and be attentive
ability to be resourceful, creative and maintain flexibility
ability to perform mathematical operations with units of measure including dollars, cents, feet, inches, cups, pounds and ounces
required to speak, read and write English, with fluency in other languages preferred
physical ability to exert effort in transporting up to 30 pounds, endure various physical movements, reach up and down, remain stationary at times, and communicate satisfactorily with guests and co-workers

Job Qualifications

none required for licenses and certifications
minimum 3 years experience in a similar capacity for a luxury or ultra-luxury property

Job Duties

maintain complete knowledge of and comply with all departmental policies, service procedures and standards
ensure that standards are maintained at a superior level on a daily basis
maintain complete knowledge of table/seat/station numbers, room capacity, hours of operation, proper table set-up and dress code of the bar
maintain some knowledge of all liquor brands, beers and non-alcoholic selections, correct glassware and garnishes in the restaurant
maintain basic knowledge of the particular characteristics and description of every wine/champagne by the glass and major wines on the wine list
maintain complete knowledge of and strictly abide by state liquor regulations, particularly those prohibiting service to minors, intoxicated persons and drunk driving
maintain complete knowledge of correct maintenance and use of equipment, use equipment only as intended
complete opening side duties as assigned including set up tables following departmental standards and pick up food in a timely manner being knowledgeable with the Dowling's Restaurant food
take the legibly document orders from the servers when system is down and distribute food orders to kitchen
serve water, snacks and light up candles
anticipate guests' needs, respond promptly and acknowledge all guests, however busy and whatever time of day
maintain positive guest relations at all times
be familiar with all hotel services/features and local attractions/activities to respond to guest inquiries accurately
handle guest complaints following the six-step procedure and ensuring guest satisfaction
monitor and maintain cleanliness, sanitation and organization of assigned station and service areas
complete all closing reports as assigned and leave duty after reporting to supervisor
exhibit a friendly, helpful and courteous manner when dealing with guests and fellow employees
transport supplies from storeroom to Dowling's Restaurant as assigned
set up trash receptacles and breakdown area following departmental specifications
stock condiments and supplies as laid down in departmental standards
prepare water stations as assigned
retrieve clean linen from laundry and stock in bar cabinet
fold napkins as required
stock and polish all side station wares to the stated levels required for business
serve bread and butter in accordance to departmental specifications
serve coffee, tea and other designated non-alcoholic beverages following established service procedures
remove soiled wares and other items from tables as assigned
transport tray from bar to breakdown area
separate wares and food according to procedures
clean and reset tables immediately after guest departs in accordance with department procedures
clean coffee machine and other beverage equipment as assigned to the established standards
properly store all reusable goods
breakdown all food and beverage stations
restock items for next service
transport all dirty linen to laundry
secure all supplies at shift end
ability to work split shifts, weekends and holidays
all other duties as required

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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