Job Overview
Employment Type
Part-time
Hourly
Work Schedule
Standard Hours
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
flexible scheduling
Retirement Plan
Training and Development
Job Description
Alamo Drafthouse is a distinctive theater and dining experience company known for combining the art of film with exceptional food and beverage service. Founded with a passion for great movies and compelling dining, Alamo Drafthouse has grown into a beloved entertainment venue that offers guests a unique blend of cinema and culinary delights. This company prides itself on creating an immersive experience where guests can enjoy carefully curated films along with an outstanding menu served right at their seats by attentive staff. The Alamo Drafthouse concept emphasizes a high standard of guest service, ensuring every visit is memorable and enjoyable, seamlessly blending popular blockbusters with independent films and cult classics in a comfortable and engaging atmosphere.
The role of Runner at Alamo Drafthouse is crucial to delivering this exceptional guest experience. As a Runner, you will serve as the vital link between the kitchen, bar, and guests. Your primary responsibility will be to ensure all food and beverage orders are delivered accurately and promptly to guests, contributing significantly to their overall satisfaction. You will act as the final check before orders leave the kitchen and bar, inspecting quality and presentation to ensure compliance with the company’s high standards. Your presence throughout the venue will also help maintain cleanliness and organization, supporting the front-of-house team in providing an amazing theater environment.
This is an hourly, non-exempt position that reports directly to the Manager and demands a high level of energy, focus, and interpersonal skill. Being a Runner requires both physical stamina and a commitment to exceptional service, as the role involves constant movement, lifting, and maintaining attentiveness to guest needs. Those who thrive in dynamic, fast-paced settings with a passion for hospitality and teamwork will find this role rewarding and impactful. The ability to responsibly serve alcohol in accordance with local and state laws as well as company policy is mandatory. By offering knowledgeable menu insights and effectively communicating with guests, Runners help elevate the Alamo Drafthouse brand, ensuring guests are not only satisfied but excited to return again for both film and food.
The role of Runner at Alamo Drafthouse is crucial to delivering this exceptional guest experience. As a Runner, you will serve as the vital link between the kitchen, bar, and guests. Your primary responsibility will be to ensure all food and beverage orders are delivered accurately and promptly to guests, contributing significantly to their overall satisfaction. You will act as the final check before orders leave the kitchen and bar, inspecting quality and presentation to ensure compliance with the company’s high standards. Your presence throughout the venue will also help maintain cleanliness and organization, supporting the front-of-house team in providing an amazing theater environment.
This is an hourly, non-exempt position that reports directly to the Manager and demands a high level of energy, focus, and interpersonal skill. Being a Runner requires both physical stamina and a commitment to exceptional service, as the role involves constant movement, lifting, and maintaining attentiveness to guest needs. Those who thrive in dynamic, fast-paced settings with a passion for hospitality and teamwork will find this role rewarding and impactful. The ability to responsibly serve alcohol in accordance with local and state laws as well as company policy is mandatory. By offering knowledgeable menu insights and effectively communicating with guests, Runners help elevate the Alamo Drafthouse brand, ensuring guests are not only satisfied but excited to return again for both film and food.
Job Requirements
- Ability to stand and walk 100 percent of the shift
- Ability to reach, bend, stoop and wipe frequently
- Ability to deliver plates, food/drinks and clear tables which may require lifting as much as 50 lbs
- Able to read and write English
- Able to verbalize and clearly respond to guests
- Able to read and write handwritten notes
- Ability to assess guest demeanor and call attention to a manager when needed
- Follow alcohol awareness procedures according to state and local laws and company policy
Job Qualifications
- Local health cards (as required) and valid TABC certification are required
- Must be positive, fun, coachable and open minded
- Excellence staff and guest relation skills
Job Duties
- Ensures that all guests have an awesome experience and are excited to come back
- Possess proficient knowledge of the menu in order to explain our offerings to the guests, inform them of current food promotions and specials, and answer any questions
- Serves food and beverages to guests in a timely manner, which includes retrieving food orders from the kitchen and transporting them to the guests in the servers’ section as well as for any other section in the restaurant
- Ability to assess guest demeanor and identify when behavior should be called to the attention of a manager
- Follow alcohol awareness procedures for identifying age, preventing intoxication and dealing with intoxicated guests, as needed
- Maintains theater appearance by pre-bussing, checking drink levels, removing clutter and providing adequate napkins, etc.
- Completes pre-shift prep work and maintains appropriate volumes of prepped items
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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