Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Flexible
Benefits
Health Insurance
Paid Time Off
Employee Discounts
meal discounts
Uniform allowance
Job Description
SA Hospitality Group is a distinguished hospitality company with deep roots in Italian tradition, founded by Gherardo Guarducci and Dimitri Pauli. Since its inception in 2003, the group has grown into a notable presence across New York City and beyond, offering a unique blend of old-world Italian sensibilities with modern sophistication. The company operates under three prominent restaurant brands: Sant Ambroeus, Casa Lever, and Felice, totaling 24 locations. These establishments span iconic neighborhoods in Manhattan, Southampton, East Hampton, Aspen, Milan, and Palm Beach, reflecting the company’s commitment to authentic Italian dining experiences coupled with exceptional service and ambiance.
SA Hospitality Group prides itself on its dedication to quality, creativity, and customer satisfaction. With a diverse portfolio of acclaimed restaurants, the group delivers a high standard of culinary excellence and hospitality that is tailored to the discerning tastes of its clientele in vibrant, cosmopolitan settings. Each restaurant under the group’s umbrella maintains a reputation for exquisite food, a welcoming atmosphere, and attentive service, making them some of the most sought-after dining destinations in their respective cities.
The role of Food Runner at SA Hospitality Group is pivotal in ensuring seamless service in fast-paced, high-volume environments. The Food Runner is responsible for the timely and accurate delivery of food orders from the kitchen to customers’ tables, acting as a crucial link between the Front of the House and Back of the House teams. This role demands a combination of efficiency, attentiveness, and excellent communication skills to maintain the flow of service and uphold the company’s standards of hospitality.
Beyond merely transporting meals, the Food Runner plays an integral part in the overall dining experience by engaging briefly with guests, explaining menu items when necessary, and responding promptly to any service needs. The position also involves maintaining cleanliness and organization within the service areas, including clearing tables and supporting opening and closing procedures. Training and adherence to the company’s service manual are essential components of the job to ensure consistent quality and guest satisfaction.
Working within SA Hospitality Group offers the opportunity to grow as part of a dynamic team that values tradition, innovation, and mutual respect. The ideal candidate is someone who thrives under pressure, is eager to learn, and is dedicated to upholding the group’s commitment to excellence in hospitality. The role requires physical stamina, attention to detail, and a positive attitude to contribute effectively to the team’s success.
Employment with SA Hospitality Group includes compliance with all pertinent laws and accommodations under the Americans with Disabilities Act, ensuring a fair and supportive work environment for all employees. This is a role suited to individuals who are passionate about the restaurant industry and are looking to build a career in one of the most prestigious hospitality groups in the United States.
SA Hospitality Group prides itself on its dedication to quality, creativity, and customer satisfaction. With a diverse portfolio of acclaimed restaurants, the group delivers a high standard of culinary excellence and hospitality that is tailored to the discerning tastes of its clientele in vibrant, cosmopolitan settings. Each restaurant under the group’s umbrella maintains a reputation for exquisite food, a welcoming atmosphere, and attentive service, making them some of the most sought-after dining destinations in their respective cities.
The role of Food Runner at SA Hospitality Group is pivotal in ensuring seamless service in fast-paced, high-volume environments. The Food Runner is responsible for the timely and accurate delivery of food orders from the kitchen to customers’ tables, acting as a crucial link between the Front of the House and Back of the House teams. This role demands a combination of efficiency, attentiveness, and excellent communication skills to maintain the flow of service and uphold the company’s standards of hospitality.
Beyond merely transporting meals, the Food Runner plays an integral part in the overall dining experience by engaging briefly with guests, explaining menu items when necessary, and responding promptly to any service needs. The position also involves maintaining cleanliness and organization within the service areas, including clearing tables and supporting opening and closing procedures. Training and adherence to the company’s service manual are essential components of the job to ensure consistent quality and guest satisfaction.
Working within SA Hospitality Group offers the opportunity to grow as part of a dynamic team that values tradition, innovation, and mutual respect. The ideal candidate is someone who thrives under pressure, is eager to learn, and is dedicated to upholding the group’s commitment to excellence in hospitality. The role requires physical stamina, attention to detail, and a positive attitude to contribute effectively to the team’s success.
Employment with SA Hospitality Group includes compliance with all pertinent laws and accommodations under the Americans with Disabilities Act, ensuring a fair and supportive work environment for all employees. This is a role suited to individuals who are passionate about the restaurant industry and are looking to build a career in one of the most prestigious hospitality groups in the United States.
Job Requirements
- ability to work as part of a team
- very basic food handling, preparation, and cleaning skills are welcomed
- time management and ability to work under pressure to manage high volume of production
- ability to communicate and understand direction in English to ensure safety in the workplace
- ability to understand, respond, and engage with co-workers, managers, and guests in English
- flexible schedule
- ability to understand and follow written and verbal instructions
- discipline to follow set standards
- ability to lift up to 25lbs
Job Qualifications
- ability to work as part of a team
- ability to communicate and understand direction in English to ensure safety in the workplace
- ability to understand, respond, and engage with co-workers, managers, and guests in English
- flexible schedule
- discipline to follow set standards
- knowledge of food menu, allergens, and allergy protocol
- basic food handling, preparation, and cleaning skills
Job Duties
- deliver the food from the kitchen to the dining room
- clean and wipe down all plates from sauces prior to picking them up from the expo line
- routinely clear tables off dirty plates and bring them back to the dishwashing breakdown area
- completing assigned opening and closing duties before and after service such as preparing the trays, folding napkins needed to hold hot plates, etc
- may assist with other duties as assigned by management
- follow opening and closing procedures before and after the service
- always maintain professional demeanor with all staff
- assist staff with any aspect of service steps to satisfy the guests such as food delivery
- be accessible to all staff and guests to answer any service and beverage related questions
- follow service steps based on our service and training manual and assist in communicating same to all staff who handle or serve food and beverages
- maintain expertise on food menu, allergens, and allergy protocol and procedure
- be able to explain menu items to guests tableside and engage with guests about our food offerings
- say food drop lines for each menu item when delivering food to the table
- be able to execute open-handed and simultaneous service when the situation permits
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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