Runner

Mission Viejo, CA, USA|Onsite

Job Overview

Employment Type

Part-time

Hourly

Compensation

Hourly

Range $16.90 - $19.50

Work Schedule

Weekend Shifts

Night Shifts

Benefits

employee discount

Gifts for milestone work anniversaries

Job Description

Cinepolis USA is a premier luxury cinema exhibitor dedicated to delivering enhanced movie-going experiences through its unique theater concepts, including "Cinepolis Luxury Cinemas" and "Movie House & Eatery." Headquartered in Dallas, Texas, Cinepolis USA operates 26 luxury and premium theaters located across key states such as California, Florida, New Jersey, Connecticut, Texas, Maryland, and Ohio. The company is part of the globally recognized Cinepolis International, which is the most popular movie theater exhibitor worldwide. This affiliation underlines its dedication to innovation in the film exhibition industry and hospitality services on an international scale.

This dynamic and expanding company places signifi... Show More

Job Requirements

Must be 18 years or older
1+ years of food running or bussing preferred
ServSafe, Food Handling, and Alcohol training certifications required
Strong interpersonal skills
Effective communication skills
Ability to handle difficult and stressful situations positively
Attention to detail
Integrity and reliability
Availability nights, holidays, and weekends

Job Qualifications

Must be 18 years or older
1+ years of food running or bussing preferred
ServSafe, Food Handling, and Alcohol training certifications required
Strong interpersonal skills for interacting with employees, guests, and management
Effective communication skills with the ability to handle difficult and stressful situations and issues in a positive manner
Must be able to maintain strong attention to detail while able to prioritize in a fast-paced and constantly changing environment
Have integrity and can be counted on to do the right thing
Available nights, holidays, and weekends

Job Duties

Deliver concessions items, kitchen items, and bar items to guests including utensils, sauces, and napkins while embodying nice and amazing service by following all in seat dining procedures
Work closely with expediter to ensure all food is delivered simultaneously, in high quality and in a timely fashion
Demonstrate commitment, and integrity at all times - double check that orders are correct and complete and communicate with kitchen/expediter/supervisors if they are not
Guide guests through the menu and suggest promotions, add-ons, or upselling, demonstrating knowledge of menu and Cinepolis offerings if guests would like to order more items
Clean auditoriums removing all dishes, trash, and providing managers with any found items
Be of service to your team members and assist them when needed including scanning tickets for guests, cleaning and restroom checks, and ringing up guests at concessions or box office
Navigate guest complaints and assist with requests or direct them to proper resource if unable to assist
Be cognizant of issues with movie projections-communicating with management when issues arise
Complete all opening, mid and closing procedures- including but not limited to other duties
Acknowledge guests by Cinepolis standards
Attend and participate in trainings and meetings

Job Criteria

Experience

Entry Level (1-2 years)

Job Location

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