Room Service Server - Beach House Fort Lauderdale, a Hilton Resort
Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Exact $10.98
Work Schedule
Flexible
Day Shifts
Benefits
Incredible travel perks
Employee Stock Purchase Program
Paid parental leave
Personalized caregiving support
Crisis concierge
Mental Health Resources
Generous Paid Time Off
health and welfare benefits
Financial security for your future
Job Description
Hilton is a globally recognized hospitality company renowned for its commitment to exceptional guest experiences and its rich history of welcoming over 3 billion guests worldwide. As a global leader in the hotel industry, Hilton operates a diverse portfolio of world-class brands, each dedicated to delivering the best stay possible for every guest. With a strong foundation built on its founding vision to fill the earth with the light and warmth of hospitality, Hilton has consistently been acknowledged as an outstanding workplace, earning repeated recognition on the World's Best Workplaces list by Great Place to Work and Fortune. The company deeply values its Team Members, fostering an award-winning workplace culture that empowers employees to grow both personally and professionally. Hilton’s dedication extends beyond exceptional service to guests; it also prioritizes the wellbeing and development of its Team Members through comprehensive benefits and career growth opportunities. Joining Hilton means becoming part of an organization committed to not just the job at hand but to nurturing a fulfilling career journey.
The role of a Room Service Server at Hilton is centered around delivering memorable dining experiences that brighten each guest’s day. This crucial hospitality position involves more than just delivering food and beverage orders; it is about embodying Hilton’s core values of hospitality, integrity, leadership, teamwork, ownership, and a focus on the moment. The Room Service Server is responsible for delighting guests with a friendly and upbeat attitude, preparing trays and tables for seamless service, taking and responding to orders, delivering food and beverages promptly to guest rooms or meeting rooms, and processing transactions efficiently. The role also demands adherence to health, safety, sanitation, and alcohol awareness regulations to ensure the wellbeing of guests and team members alike.
Beyond the immediate responsibilities, Hilton supports its Room Service Servers with robust benefits such as the Go Hilton travel program offering deeply discounted travel opportunities, an employee stock purchase program to invest in Hilton shares at a discount, paid parental leave, personalized caregiving and crisis concierge services, mental health resources through an Employee Assistance Program, generous paid time off, comprehensive health and welfare benefits, and retirement plans for financial security. These perks reflect Hilton’s commitment to the holistic wellbeing of its employees.
Joining Hilton as a Room Service Server means stepping into a role where you have the power to impact every guest’s stay positively while thriving in a supportive, award-winning workplace culture. Hilton welcomes individuals at all stages of their career to help set new standards for the future of travel and hospitality, offering an enriching environment where both guests and employees can experience exceptional moments every day.
The role of a Room Service Server at Hilton is centered around delivering memorable dining experiences that brighten each guest’s day. This crucial hospitality position involves more than just delivering food and beverage orders; it is about embodying Hilton’s core values of hospitality, integrity, leadership, teamwork, ownership, and a focus on the moment. The Room Service Server is responsible for delighting guests with a friendly and upbeat attitude, preparing trays and tables for seamless service, taking and responding to orders, delivering food and beverages promptly to guest rooms or meeting rooms, and processing transactions efficiently. The role also demands adherence to health, safety, sanitation, and alcohol awareness regulations to ensure the wellbeing of guests and team members alike.
Beyond the immediate responsibilities, Hilton supports its Room Service Servers with robust benefits such as the Go Hilton travel program offering deeply discounted travel opportunities, an employee stock purchase program to invest in Hilton shares at a discount, paid parental leave, personalized caregiving and crisis concierge services, mental health resources through an Employee Assistance Program, generous paid time off, comprehensive health and welfare benefits, and retirement plans for financial security. These perks reflect Hilton’s commitment to the holistic wellbeing of its employees.
Joining Hilton as a Room Service Server means stepping into a role where you have the power to impact every guest’s stay positively while thriving in a supportive, award-winning workplace culture. Hilton welcomes individuals at all stages of their career to help set new standards for the future of travel and hospitality, offering an enriching environment where both guests and employees can experience exceptional moments every day.
Job Requirements
- High school diploma or equivalent
- Previous experience in food and beverage service preferred
- Ability to communicate effectively with guests and team members
- Must be able to work flexible hours including weekends and holidays
- Physical ability to carry trays and stand for extended periods
- Knowledge of health, safety, sanitation, and alcohol awareness regulations
- Must have a positive attitude and team-oriented mindset
Job Qualifications
- High school diploma or equivalent preferred
- Previous experience in hospitality or food service is an asset
- Strong communication and customer service skills
- Ability to work in a fast-paced environment
- Basic arithmetic skills for handling payments
- Knowledge of health and safety standards in food service
- Ability to maintain a professional and friendly demeanor under pressure
Job Duties
- Bring an upbeat and friendly attitude to guest interactions and proactively make their meal experience special
- Set up room service trays and tables in advance for timely order delivery
- Assist with order-taking tasks and respond to room service phone calls
- Retrieve food and beverage orders and deliver to guest rooms or meeting rooms
- Present checks to guests, collect payments, and return signed checks to the order taker
- Maintain compliance with health, safety, sanitation, and alcohol awareness regulations
- Ensure the highest standards of guest and team member well-being
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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