Room Service Busperson

Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Flexible
Day Shifts
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Benefits

Health Insurance
Paid Time Off
Employee Discounts
retirement plans
Career development opportunities
training programs
flexible scheduling

Job Description

Hilton is a globally renowned hospitality company dedicated to providing exceptional guest experiences through a diverse portfolio of world-class hotel brands. With a rich history of welcoming more than 3 billion guests worldwide, Hilton has established itself as a leader in the hospitality industry by consistently delivering outstanding service and comfort. The company prides itself on a strong founding vision to fill the earth with the light and warmth of hospitality, a mission that extends not only to guests but also to its team members. Recognized repeatedly on the World's Best Workplaces list by Great Place to Work and Fortune, Hilton fosters an award-winning workplace culture that emphasizes integrity, leadership, teamwork, ownership, and a sense of urgency in every role.

The Busperson role at Hilton is a vital part of the hotels' front-of-house team, responsible for maintaining cleanliness and organization in dining areas to enhance the overall guest experience. This position calls for individuals who bring an upbeat and friendly attitude, going beyond basic responsibilities to create memorable and positive interactions with guests. A Busperson's duties include clearing and transporting tableware, managing service stations to ensure they are spotless and fully stocked, assisting servers with beverage and bread delivery, and preparing tables for the next dining service. The role requires strict compliance with health, safety, sanitation, and alcohol awareness regulations to safeguard the well-being of guests and team members alike.

Working as a Busperson at Hilton means being part of a dynamic environment where every action contributes to the seamless operation of dining services and the overall satisfaction of guests. It is an entry-level position that offers opportunities for growth and development within one of the world’s most respected hospitality companies. Hilton supports its employees’ career journeys with training and advancement prospects, making it a great place for those who are starting their careers or seeking new challenges. By joining Hilton’s team, employees become part of a global community committed to exceptional hospitality, collaborative teamwork, and continuous improvement. The Busperson role not only requires providing excellent physical service but also embodying Hilton’s core values to inspire leadership and ownership in every shift. This role is an excellent fit for individuals passionate about hospitality and eager to contribute to a positive, inclusive, and high-energy workplace environment.

Job Requirements

  • High school diploma or equivalent
  • Previous experience in hospitality or food service is preferred but not required
  • Ability to stand for extended periods and perform physical tasks
  • Flexibility to work various shifts including weekends and holidays
  • Ability to follow instructions and work under supervision
  • Basic knowledge of sanitation and safety standards
  • Strong work ethic and reliability

Job Qualifications

  • A passion for hospitality and guest service
  • Ability to work effectively in a fast-paced environment
  • Strong communication and interpersonal skills
  • Commitment to teamwork and collaboration
  • Understanding of health and safety regulations
  • Dependability and punctuality
  • Positive attitude and willingness to learn

Job Duties

  • Bring an upbeat and friendly attitude to all guest interactions and proactively look for ways to make their experience special
  • Remove dishware, glassware, and silverware at the end of meal service and deliver them to the dishwashing area for cleaning
  • Make sure the service stations are always fully stocked, clean, and ready for service
  • Assist servers by delivering beverages, bread, and other items as needed
  • Clear and reset tables with clean serviceware to ensure a seamless guest experience
  • Maintain compliance with health, safety, sanitation, and alcohol awareness regulations
  • Ensure the highest standards of guest and team member well-being

Job Criteria

Experience

Entry Level (1-2 years)


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