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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $68,000.00 - $84,000.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
401(k) retirement plan
Employee Discounts
bonus eligible
Career development opportunities
Job Description
Renaissance Orlando at SeaWorld is a distinguished hotel located at 6677 Sea Harbor Dr, Orlando, Florida. Part of the renowned Marriott International portfolio, Renaissance Hotels are celebrated for their unique approach to hospitality that embraces the culture and spirit of the neighborhoods they serve. Renovated and designed to reflect the adventurous spirit of travelers, Renaissance Orlando blends exceptional service with a vibrant atmosphere, appealing to guests who value unique experiences and stories. Marriott International is recognized worldwide for its commitment to diversity, equity, and inclusion, fostering an environment where associates with diverse backgrounds and talents thrive. The hotel offers a... Show More
Job Requirements
- High school diploma or GED
- 4 years experience in guest services, front desk, housekeeping or related area
- OR 2-year degree from accredited university in Hotel and Restaurant Management, Hospitality, Business Administration or related field
- 2 years experience in guest services, front desk, housekeeping, or related area
- Strong communication skills
- Ability to lead and motivate a team
- Proactive approach to guest and employee satisfaction
- Availability to work full time onsite
- Ability to handle multiple tasks simultaneously
Job Qualifications
- High school diploma or GED with 4 years experience in guest services or related area
- OR 2-year degree in Hotel and Restaurant Management, Hospitality, Business Administration, or related major with 2 years experience
- Experience managing teams in a hospitality environment
- Knowledge of guest service standards and operational procedures
- Strong leadership and communication skills
- Ability to analyze financial and performance data
Job Duties
- Assist in managing execution of rooms area departments operations
- Lead and motivate team to meet guest tracking and productivity goals
- Monitor and improve guest and employee satisfaction
- Communicate goals and results regularly with employees
- Perform hourly job functions as needed
- Assist with scheduling against guest and room occupancy goals
- Perform other duties as assigned to meet business needs
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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