Room Attendant - Seasonal

Job Overview

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Employment Type

Temporary
Full-time
Part-time
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Compensation

Hourly
Range $12.75 - $15.75
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Work Schedule

Day Shifts
Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Career advancement opportunities
professional development training

Job Description

LBA Hospitality, a recognized leader in the hotel and lodging industry, is dedicated to providing exceptional guest experiences through quality service and hospitality. The company operates a portfolio of hotels where maintaining the highest standards of cleanliness, safety, and guest satisfaction are paramount. With a focus on employee development and guest-centric service, LBA Hospitality fosters a professional yet warm work environment that upholds integrity and trustworthiness across all roles. LBA emphasizes its commitment to security by ensuring all associates meet strict screening procedures to maintain the safety and comfort of guests and staff alike.

The Housekeeper position at LBA Hospitality is a vital role within the lodging operations, focusing on ensuring guest rooms and hotel areas are maintained impeccably to brand standards. This role requires delivering excellent guest service with efficiency, courtesy, and professionalism, all while adhering closely to LBA's hospitality guidelines and procedures. Housekeepers are responsible for thorough cleaning of guest rooms, including turning vacant dirty rooms into guest-ready accommodations and maintaining occupied rooms to a clean and comfortable state within specified time constraints. Additionally, housekeepers must manage the usage and organization of cleaning supplies and maintain areas such as public spaces, restrooms, and back-of-the-house sections in a clean and orderly manner.

This position demands physical endurance and the ability to perform tasks such as standing, bending, lifting, and pushing heavy items within safety guidelines. It also requires strong attention to detail, the ability to multitask, and excellent communication skills to interact professionally with guests and fellow associates. Familiarity with computer systems like Quore and Hotel Effectiveness for daily tasks is also expected. Housekeepers must exhibit traits such as honesty, trustworthiness, and discretion, particularly because they have access to guest rooms and private areas.

LBA Hospitality offers opportunities for career progression in housekeeping roles, with possible advancement to Room Inspector or Housekeeping Manager. This role is on-site and includes the need to work various shifts, including weekends. The company prioritizes a friendly, professional image and expects all employees to adhere to grooming and uniform standards. Overall, the housekeeper's contribution is crucial to achieving the company’s mission of providing a welcoming, pristine environment that enhances guest satisfaction and loyalty.

Job Requirements

  • High school diploma or equivalent
  • Prior housekeeping experience in lodging, housing, hotels, hospitals, or care facilities preferred
  • Must be able to stand for eight hours and perform physical activities including lifting up to 30 pounds and pushing or pulling up to 60 pounds
  • Ability to see, hear, and communicate effectively
  • Must pass appropriate security clearances
  • Must be trustworthy and honest
  • Able to work any shift, including weekends
  • Physical presence at the hotel required

Job Qualifications

  • Prior housekeeping experience preferred
  • High school diploma or equivalent
  • Knowledge of guestroom cleaning procedures
  • Familiarity with safety and security measures
  • Ability to follow systematic cleaning processes
  • Strong communication and interpersonal skills
  • Ability to work independently and as part of a team
  • Basic proficiency with computer systems relevant to housekeeping

Job Duties

  • Provide excellent guest service in an efficient, courteous, professional manner
  • Clean vacant dirty rooms to guest-ready status and maintain occupied rooms
  • Use proper handling of linens, terry, and other supplies while controlling sanitation and costs
  • Maintain cleaning procedures as per company systematic fashion and training checklist
  • Respond to guest requests and inquiries promptly
  • Maintain cleanliness of other hotel areas including breakrooms, restrooms, public areas, stairwells, and back of house
  • Report any discrepancies or hazardous conditions to supervisor
  • Follow all safety and security guidelines
  • Maintain grooming and uniform standards daily
  • Utilize computer systems such as Quore and Hotel Effectiveness to perform daily tasks

Job Criteria

Experience

Entry Level (1-2 years)


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