Job Overview
Compensation
Hourly
Range $16.00 - $20.00
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
flexible schedule
Job Description
Level5 Hospitality is a vibrant and innovative hotel management company that stands at the forefront of the hospitality industry. As a collective of diverse experts, Level5 Hospitality has come together to build a powerhouse brand known for its commitment to high-touch, result-driven service, and a shared value system that emphasizes integrity, collaboration, and creativity. This unique L5 lifestyle represents the foundation upon which the company operates, always aspiring to provide world-class hospitality experiences to its guests. Through a bold approach to hotel management, Level5 Hospitality seeks to continually redefine the standards of guest care by fostering an environment of innovation and extraordinary commitment to excellence.
The role of a Room Attendant at Level5 Hospitality is crucial in delivering the upscale housekeeping services that distinguish this company from others in the hotel space. This position focuses on maintaining the cleanliness and order of guest rooms to ensure a welcoming and comfortable stay. The room attendant is responsible for cleaning, restocking, and inspecting rooms with meticulous attention to detail, aligned with the company’s goal to provide an exceptional guest experience. The role requires a proactive approach to managing room assignments, ensuring coordination with management and other departments like maintenance and security to uphold the highest standards of hotel operations.
The daily responsibilities of a Level5 Hospitality Room Attendant include managing the inventory of cleaning supplies, performing thorough cleaning and sanitization of various room areas including bathrooms and kitchenettes, making beds neatly, replenishing fresh towels and linens, and ensuring that complimentary amenities meet hotel policies. In addition, the Room Attendant is expected to carry out final inspections to guarantee that each room meets the company’s rigorous standards before guest arrival. This role also demands a keen awareness of guest privacy and discretion, ensuring all interactions are polite, friendly, yet unobtrusive.
Given that the job can involve physical labor, employees must possess the stamina and strength to handle routine tasks reliably, sometimes involving moving heavy objects and maintaining station during shifts. Moreover, as part of a team that embraces innovation and creativity, the Room Attendant will contribute to a culture of continuous improvement and outstanding guest service. Employment at Level5 Hospitality offers the opportunity to be part of a dynamic, forward-thinking company where personal and professional growth is encouraged, and where each team member plays a vital part in shaping memorable guest experiences. This position is designed for dedicated individuals who thrive in fast-paced environments and aspire to uphold a world-class hospitality standard every day.
The role of a Room Attendant at Level5 Hospitality is crucial in delivering the upscale housekeeping services that distinguish this company from others in the hotel space. This position focuses on maintaining the cleanliness and order of guest rooms to ensure a welcoming and comfortable stay. The room attendant is responsible for cleaning, restocking, and inspecting rooms with meticulous attention to detail, aligned with the company’s goal to provide an exceptional guest experience. The role requires a proactive approach to managing room assignments, ensuring coordination with management and other departments like maintenance and security to uphold the highest standards of hotel operations.
The daily responsibilities of a Level5 Hospitality Room Attendant include managing the inventory of cleaning supplies, performing thorough cleaning and sanitization of various room areas including bathrooms and kitchenettes, making beds neatly, replenishing fresh towels and linens, and ensuring that complimentary amenities meet hotel policies. In addition, the Room Attendant is expected to carry out final inspections to guarantee that each room meets the company’s rigorous standards before guest arrival. This role also demands a keen awareness of guest privacy and discretion, ensuring all interactions are polite, friendly, yet unobtrusive.
Given that the job can involve physical labor, employees must possess the stamina and strength to handle routine tasks reliably, sometimes involving moving heavy objects and maintaining station during shifts. Moreover, as part of a team that embraces innovation and creativity, the Room Attendant will contribute to a culture of continuous improvement and outstanding guest service. Employment at Level5 Hospitality offers the opportunity to be part of a dynamic, forward-thinking company where personal and professional growth is encouraged, and where each team member plays a vital part in shaping memorable guest experiences. This position is designed for dedicated individuals who thrive in fast-paced environments and aspire to uphold a world-class hospitality standard every day.
Job Requirements
- Must be able to remain in a stationary position during shift
- must be able to access and navigate the facility
- employees are required to adhere to safety requirements by wearing the appropriate personal protective equipment
- work is routine and repetitive in nature and may require strenuous physical exertion at times, including the ability to move objects weighing up to 50lbs
Job Qualifications
- Sufficient education and literacy needed to identify and read product labels and to communicate with guests about job-related needs
- ability to read, write, speak, understand, and communicate in basic English preferred
- detail-oriented and thorough
- ability to remain discreet and respect the privacy of guests
- ability to perform consistent work to the highest of standards
- ability to interact with guests in a pleasant, friendly way
Job Duties
- Receives list of assigned rooms from manager and prioritizes rooms requesting early cleaning
- checks the inventory of cleaning cart and adds any necessary supplies
- knocks and announces self before entering room
- returns at a later time if rooms are occupied
- removes soiled linens, towels, bedspreads, and blankets from each assigned room and provides fresh replacements
- neatly makes beds and stocks towels, washcloths, and hand towels according to policies
- cleans and disinfects bathroom and kitchenette or coffee-preparation areas according to hotel polices
- wipes surfaces in room and cleans mirrors
- vacuums floors and removes trash
- checks complimentary coffee, snack, and toiletry supplies in the room, restocking according to provided hotel checklist and policy
- ensures room meets hotel standards with a final room inspection
- notifies supervisor of room availability and reports any suspicious activity to security
- ensures soiled linens are laundered, which may include loading hotel washers and dryers and folding sheets and towels in laundry room as needed
- notifies maintenance department of needed maintenance or repairs
- takes found items to designated lost and found area if guest has checked out
- performs other related duties as assigned
Job Criteria
Experience
No experience required
Job Location
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