Job Overview

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Compensation

Hourly
Range $15.00 - $16.00
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Benefits

Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and development programs

Job Description

Hulsing Hotels is a distinguished hotel chain dedicated to providing exceptional hospitality services to guests through maintaining high standards of cleanliness, comfort, and customer service. Known for its attention to detail and guest-centered approach, Hulsing Hotels has established itself as a reputable name in the hospitality industry. With a commitment to quality and guest satisfaction, the organization invests in creating welcoming and serene environments for travelers seeking both business and leisure accommodations.

The Room Attendant plays a critical role in upholding the hotel's cleanliness and ambiance, ensuring that every guest experiences a comfortable and inviting stay. This position is responsible for maintaining the appearance of guest rooms and public areas by adhering strictly to housekeeping policies and procedures while delivering prompt, friendly service. The ideal candidate will be detail-oriented, professional, and motivated, capable of working efficiently while being mindful of guest needs and hotel standards. The Room Attendant is often the first point of contact for guests in their private spaces and therefore acts as a representative of the hotel, embodying the brand’s values and commitment to excellence.

This full-time role includes duties such as making beds, replacing linens, sweeping, vacuuming, dusting, and ensuring high hygiene standards throughout guestrooms. The attendant must be vigilant in reporting lost property, damage, or anything unusual found within rooms to maintain the safety and integrity of the guest experience. Professionalism, discretion, and friendly customer service are paramount in all guest interactions. Furthermore, the role requires collaboration with the housekeeping team and management to complete daily housekeeping tasks and special projects efficiently.

Hulsing Hotels encourages a team-oriented and supportive workplace environment where personal appearance and conduct align with the overall quality standards. Employees in this role receive comprehensive training to adhere to industry-leading cleaning practices and guest service protocols, making it a perfect opportunity for individuals seeking career advancement in hospitality. Whether you are an experienced room attendant or entering the field, this position offers a dynamic work environment with opportunities to contribute to a top-tier hospitality brand.

Job Requirements

  • High school diploma or equivalent
  • At least one year of previous experience as a room attendant or related field
  • Previous hotel-related or customer service experience desired
  • Must be team oriented, empathetic, friendly and show initiative
  • Well organized and able to prioritize tasks

Job Qualifications

  • High school diploma or equivalent
  • At least one year of experience as a room attendant or in a related field
  • Previous hotel-related or customer service experience desired
  • Strong organizational skills
  • Ability to prioritize tasks efficiently
  • Team-oriented
  • Empathetic and friendly
  • Demonstrated initiative in task completion

Job Duties

  • Have detailed knowledge of and comply with all housekeeping policies, procedures, and standards
  • Remove and replace bed linen daily for checked out rooms
  • Remake and replace linen for stayover guests
  • Clean room in its entirety including sweeping, vacuuming, and spot cleaning carpet as needed
  • Dust all furniture and other elements of the room including picture frames, headboards, lamps, TV and console, dresser, desk, air vents, windowsills, chair, closet area, and mirrors
  • After thoroughly cleaning the room, leave the room ready for inspection
  • Immediately turn in to the housekeeping manager any items left behind by guests
  • Inform the Executive Housekeeper or Room Inspector immediately if any damage or unusual items are found in the room
  • Always be professional, accommodating, helpful, and friendly in all guest interactions
  • Ensure uniform and personal appearance are clean and professional
  • maintain confidentiality of proprietary information
  • protect company assets
  • Perform other duties as assigned

Job Criteria

Experience

No experience required


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