Job Overview

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Compensation

Hourly
Range $13.50 - $17.00
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Disability insurance
Life insurance
401(k) retirement match
Paid holidays
Paid Time Off
Employee assistance program

Job Description

Peachtree Group is a distinguished hospitality organization known for its commitment to delivering exceptional guest experiences through a dedicated team and superior service. As a reputable hotel and hospitality company, Peachtree Group values the importance of a clean and welcoming environment, which significantly contributes to the overall guest satisfaction and comfort during their stay. With a focus on operational excellence and customer service, Peachtree Group nurtures a supportive work culture that encourages teamwork, respect, and personal development among its employees.

The role of Room Attendant at Peachtree Group is vital to the daily operations of the Housekeeping Department. This position demands a high level of responsibility since room attendants are directly involved in ensuring that guest rooms and hotel facilities are maintained to the company’s high standards of cleanliness and presentation. Room attendants play a pivotal role in creating a positive first impression for guests by preparing and servicing rooms meticulously before guest arrival. The role also involves routine cleaning of common areas, performing laundry duties, and managing housekeeping supply rooms to facilitate smooth and continuous operations.

Room attendants are expected to communicate effectively with guests and housekeeping staff alike. This interaction fosters a cooperative environment which is essential for seamless service delivery. Additionally, this role requires attention to detail in not only cleaning duties but also in recognizing and reporting maintenance or repair needs and handling lost and found items responsibly. A key component of the job is to provide excellent customer service by assisting guests with their requests and queries during their stay, ensuring that every guest enjoys a comfortable and pleasant experience.

Peachtree Group emphasizes the value of teamwork among all housekeeping staff. Collaboration and support among peers form the foundation for success within the Housekeeping Department. Room attendants who excel in their duties, communicate effectively, and display a proactive approach towards their responsibilities can anticipate opportunities for growth and advancement within the company. This role is ideal for individuals who take pride in their work, enjoy interacting with people, and thrive in a dynamic hospitality environment.

The company offers a comprehensive benefits package that includes medical, dental, vision, disability, and life insurance, ensuring that employees have peace of mind regarding their health and well-being. Additional perks like a generous 401(k) retirement match, paid holidays, and paid time off reflect the company's commitment to supporting work-life balance. Employees also have access to the Employee Assistance Program and Fund, providing resources for personal and professional support.

Overall, the Room Attendant position at Peachtree Group is an excellent opportunity for individuals seeking a stable, engaging, and rewarding career in hospitality with a company that values its workforce and prioritizes guest satisfaction.

Job Requirements

  • High school diploma or equivalent
  • Ability to perform physical tasks required for housekeeping duties
  • Good communication skills
  • Willingness to work flexible hours including weekends and holidays
  • Ability to follow safety and hygiene standards
  • Basic comprehension of English
  • Reliable and punctual

Job Qualifications

  • Previous housekeeping experience preferred
  • Ability to communicate effectively with guests and staff
  • Attention to detail and high cleaning standards
  • Ability to work efficiently both independently and as part of a team
  • Basic knowledge of cleaning chemicals and supplies
  • Physical stamina to perform manual cleaning tasks
  • Customer service skills

Job Duties

  • Cleaning and servicing assigned rooms or areas according to established standards and procedures
  • Clean and arrange guest rooms to hotel standards for guest arrival
  • Clean and maintain common areas of the hotel
  • Perform laundry duties as necessary
  • Stock and maintain housekeeping supply rooms
  • Ensure a high level of customer service is performed at all times
  • Assist guests with requests and questions as necessary
  • Report any damages or repairs needed to management
  • Report all lost and found items to the Housekeeping Manager

Job Criteria

Experience

Entry Level (1-2 years)


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