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Rooftop Pool Concierge

Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Hourly
Range $13.25 - $15.75
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Work Schedule

Standard Hours
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Benefits

a fully subsidized membership
discounts on Life Time products and services
401(k) retirement savings plan with company discretionary match (21 years of age and older)
training and professional development
paid sick leave where required by law
Medical insurance
Dental Insurance
Vision Insurance
Short term disability insurance
long term disability insurance
Life insurance
pre-tax flexible spending and dependent care plans
parental leave and adoption assistance
Paid Time Off

Job Description

Life Time is a premier health and wellness company dedicated to providing exceptional fitness, recreational, and lifestyle experiences to its members. With a focus on fostering healthy lifestyles, Life Time operates a network of state-of-the-art athletic clubs, resort-style amenities, and community programs. The organization takes pride in delivering superior customer service while promoting an inclusive, diverse, and equitable working environment where every team member is valued and empowered. Life Time is committed to promoting wellness in every sense of the word, blending innovative programming with outstanding personal attention, creating a vibrant atmosphere for members of all ages and interests. Whether through fitness classes, pools, sports facilities, or spa services, Life Time strives to cultivate a welcoming place that supports the health and wellbeing of its members and employees alike.

The Pool Concierge role at Life Time is an essential part of the outdoor pool operations team, charged with delivering the highest quality customer service to members and guests. This position involves greeting and admitting members, validating access to the pool via memberships and guest passes, and maintaining a high level of professionalism and attentiveness. The Pool Concierge will also handle various duties around the pool deck, including distributing wristbands for junior members, handing out towels, and ensuring that the pool area remains clean and well-kept throughout the day. This role requires excellent communication skills, a customer-focused mindset, and the ability to engage with guests to meet their needs promptly and efficiently.

Working as a Pool Concierge demands standing for long periods and being comfortable working outside during the summer months, reflecting the dynamic and active nature of the job. This hourly position starts at $13.25 per hour with the potential to earn up to $15.75 per hour based on experience and qualifications. The role is perfect for individuals passionate about providing outstanding service in a health-oriented environment and wanting to grow professionally within a company that values development and diversity. Life Time ensures an inclusive workplace where employees are respected and promoted based on merit and qualifications, making it an attractive opportunity for those seeking a supportive and engaging work atmosphere.

Job Requirements

  • High school graduate or equivalent
  • CPR and first aid certified
  • Minimum of 6 months customer service experience
  • Ability to stand for minimum of 4 hours at a time
  • Excellent verbal and written communication skills
  • Ability to proficiently use a computer and tablet
  • Ability to work outside in the summer months for a minimum of 4 hours at a time

Job Qualifications

  • High school graduate or equivalent
  • CPR and first aid certified
  • Minimum of 6 months customer service experience
  • Excellent verbal and written communication skills
  • Ability to proficiently use a computer and tablet
  • Ability to work outside in the summer months for a minimum of 4 hours at a time

Job Duties

  • Greets and admits members and guests into the outdoor pool, and validates member and guest access to pool through pool memberships and guest passports
  • Completes various pool deck duties such as providing wristbands for junior members and guests, handing out towels, and basic upkeep of space around you

Job Criteria

Experience

Entry Level (1-2 years)


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