Roaming FOH Manager - Houston Area

Dish Society is a vibrant fine fast casual restaurant brand deeply rooted in the Houston area, known for its chef-driven dishes crafted from locally sourced ingredients, an expertly curated craft coffee menu, and a full bar program. The establishment prides itself on delivering an exceptional dining experience that balances quality meals with an inviting atmosphere. Dish Society is not just a restaurant but a community hub that champions good food, good vibes, and a team-oriented culture. Its dedication to creating memorable guest experiences spans from a renowned breakfast offering to an award-winning brunch, showcasing its commitment to culinary excellence and hospitality. The company's ethos revolves around cultivating an inclusive environment where every team member feels empowered to contribute to the brand's growth and reputation.

The Roaming Front of House Leader role at Dish Society is pivotal for maintaining and elevating these high standards across multiple restaurant locations in the Houston area. This full-time position demands open availability and a flexible mindset as the leader will support various locations each week, adapting swiftly to different teams and operational needs. Serving as a bridge between the front and back of the house, the Roaming Leader ensures smooth daily operations, fosters team cohesion, and upholds the Dish Society culture irrespective of the location. Responsibilities include actively leading shifts from open to close, delivering hands-on support to FOH and BOH teams, and executing excellent guest service practices.

This leadership position requires someone passionate about hospitality and skilled in multitasking to juggle duties such as managing floor operations, assisting with food and drink service, and coaching team members in real time. The Roaming Leader acts as a cultural ambassador, promoting consistency in service quality, operational procedures, and company values across multiple sites. They must be adept in POS systems, cash handling, and shift reconciliation while fostering a positive and professional work environment. Physical requirements include the ability to stand and walk for long periods and safely lift up to 25 pounds.

Dish Society values employees who demonstrate calmness under pressure, exceptional conflict resolution skills, and a genuine love for creating outstanding guest experiences. Additionally, candidates must either possess or be willing to obtain Food Manager and TABC certifications, reinforcing the company's commitment to operational excellence and compliance. This role also offers the opportunity to grow within the company, with cross-training in various roles and the chance to influence the overall guest experience broadly.

In summary, the Roaming Front of House Leader at Dish Society is a dynamic and impactful role designed for leaders eager to contribute to a thriving restaurant community. The position is approximately 40 to 45 hours per week and requires adaptability to shifting schedules that include mornings, evenings, weekends, and holidays. It is ideal for motivated hospitality professionals keen to lead with integrity, support diverse teams, and make a significant impact across multiple locations within a highly respected brand.