REVELxp - Seasonal Event Coordinator, Michigan State University

Lansing, MI, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Hourly

Range $19.00 - $27.25

Work Schedule

Weekend Shifts

Benefits

Health Insurance

Paid Time Off

Professional development opportunities

Flexible work schedule

Employee Discounts

team events

Retirement Plan

Job Description

REVELxp is a premier sports hospitality company known for creating exceptional fan experiences across the sports and entertainment industry. They partner with hundreds of college and professional teams and major sporting events to provide full-service tailgates, premium hospitality events, and exclusive ticket packages. Beyond fan experiences, REVELxp also delivers comprehensive hospitality solutions including event staffing, event management, premium hospitality management, and venue installations. Their services contribute significantly to the vibrant community and social dynamics around game day events, underscoring the power of sports as a unifying force in society.

Founded to reimagine and redefine game day, REVELxp places a strong emphasis on creating memorable experiences that ignite fan passion, boost attendance, and foster loyalty towards sports and entertainment brands globally. The company fosters a fast-paced, energetic work environment that thrives on service, entrepreneurship, and joy. Their teams work collaboratively with professional sports properties to continuously innovate and elevate fan engagement on game days and beyond.

The Seasonal Event Coordinator role at REVELxp is an exciting opportunity for a revenue and operations-minded individual who thrives in high-energy settings and values teamwork, excellent communication, and problem-solving skills. Reporting to the General Manager or Deputy General Manager, this seasonal full-time hourly position is offered through December, with the possibility of transitioning into a full-time salaried role.

The Seasonal Event Coordinator is pivotal in overseeing and organizing live events from conception to execution. This includes everything from planning event details, managing logistics, and leading game day staffing, to coordinating vendor relations and ensuring high-quality service delivery. The ideal candidate must be detail-oriented, proactive, and capable of managing multifaceted tasks in a fast-paced environment. They are responsible for nurturing client relationships, maintaining accurate event documentation, and solving problems efficiently before, during, and after events.

This role not only requires operational proficiency but also a passion for delivering outstanding guest experiences. The coordinator engages directly with guests, ensuring their needs and concerns are addressed promptly, thereby enhancing the overall event atmosphere and guest satisfaction. Working at REVELxp means joining a team that values innovation, dedication, and the joy of sport, offering countless opportunities to grow personal skills and professional networks in the exciting world of sports hospitality.

Job Requirements

Exceptional interpersonal and communication skills with a knack for building and nurturing relationships in a dynamic event environment
Strong organizational skills with a keen ability to gather and synthesize key information to support effective decision-making
Thrives in a fast-paced, high-pressure environment demonstrating poise and adaptability in the face of challenges
Demonstrated problem-solving abilities coupled with a proactive approach to overcoming obstacles and achieving desired outcomes
Ability to stand and walk for extended periods during events
Ability to lift and carry items up to 25 pounds
Ability to bend, stoop, and reach
Manual dexterity to handle event materials and technology
Ability to work in varied environmental conditions including outdoor spaces
Good visual acuity and attention to detail
Ability to travel to event sites including international as needed
Ability to work weekends, evenings, or multi-day work assignments

Job Qualifications

Exceptional interpersonal and communication skills
Strong organizational skills
Proven track record of success in event execution
Ability to work effectively with diverse teams and stakeholders
Experience in live event management
Proactive problem solver
Detail-oriented
Ability to thrive in fast-paced environments

Job Duties

Execute premium events at local properties including creating site maps, customer logs, signage, and catering set-ups
Hire, train, manage, and motivate part-time event game day staff including bellhops, gameday hosts, and security personnel
Aid in facilitating weekly coordination meetings to align staff members and define game day operational priorities and expectations
Take charge of various operational processes including quality control and inventory management to ensure smooth and efficient event execution
Update and maintain customer logs to be shared with vendor or operations team for improved communication and service delivery
Cultivate and nurture relationships with game day vendors serving as the main point of contact for seamless collaboration and service delivery
Effectively problem solve before, during, and after events
Maintain, properly store, and secure assets between events
Provide excellent customer service onsite addressing guest inquiries and concerns promptly and professionally
Proactively identify opportunities to enhance the overall guest experience during events