Retail Team Lead (PT)

New Balance, established in 1906, is a globally recognized leader in athletic footwear and apparel, committed to empowering individuals through sport and craftsmanship. With a rich heritage that spans over a century, New Balance is dedicated to creating positive change within communities worldwide. The company fosters a culture of fearless innovation, guided by core values and a commitment to challenging conventions. New Balance is passionate about creating an inclusive environment where every associate feels welcomed, respected, and inspired to contribute to shaping the future. As part of this dynamic and forward-thinking organization, team members play a crucial role in delivering exceptional products and experiences to customers, driven by a shared mission to make a difference through sport and community engagement.

The role of Part-Time Retail Team Lead at New Balance offers an exciting opportunity to join the retail leadership team and contribute to the ongoing success of one of the most respected brands in the industry. This position is essential in ensuring the smooth operation of the store, delivering a world-class guest experience, and driving key performance indicators to meet business goals. The Retail Team Lead will work closely with associates, leading by example to uphold New Balance’s Core Competencies, which emphasize leadership, communication, and customer service excellence.

This part-time role involves responsibilities such as opening and closing the store, coaching and mentoring sales associates, and maintaining a positive presence on the sales floor. The Retail Team Lead is expected to foster a results-driven environment by focusing on training and development strategies that empower associates to excel. With a strong emphasis on safety, the role requires adherence to all safety and reporting regulations, including proper lifting techniques. The position demands a flexible schedule, including availability to work weekends and holidays, reflecting the dynamic nature of retail operations.

New Balance values its associates and offers a comprehensive benefits package designed to support their personal and professional growth. Benefits include multiple medical insurance options, dental and vision coverage, life insurance, 401K plans, and unique perks such as online learning courses, tuition reimbursement, student loan support, and mentorship programs. The company understands the importance of work-life balance by offering four weeks of vacation, twelve holidays, and generous parental leave. Part-time associates benefit from offerings such as short-term disability coverage, a yearly lifestyle reimbursement, and associate discounts, making New Balance an employer of choice in the retail industry. This position is based in South Coast Plaza, CA, and offers a competitive hourly pay range of $17.80 to $26.65, reflecting the candidate’s experience and role within the company.