Retail Team Lead (FT)

New Balance, established in 1906, is a renowned leader in the athletic footwear and apparel industry, dedicated to empowering individuals through sport and craftsmanship. With a rich heritage spanning over a century, New Balance has built a legacy of innovation, quality, and community impact worldwide. The company is deeply committed to fostering a culture of inclusivity, respect, and bold leadership, encouraging creativity and fearless innovation to challenge conventional norms. Their mission is rooted in taking decisive actions today to shape a better tomorrow, ensuring that every associate feels valued and inspired to contribute meaningfully to the brand's growth and success. As a global company, New Balance not only focuses on producing high-performance products but also on making a positive impact in the communities they serve, emphasizing sustainable practices and corporate responsibility.

The Retail Team Lead role at New Balance is a critical leadership position within their retail stores. As part of the Retail Leadership Team, the full-time Retail Team Lead plays a pivotal role in driving store performance, operational excellence, and superior customer service. The position involves assisting with essential store functions such as opening and closing duties, inventory control, and operational procedures that ensure smooth day-to-day store management. A key aspect of this role is leading by example using New Balance's core competencies, embodying the values of leadership, teamwork, and guest-focused service. Retail Team Leads act as positive role models on the sales floor, providing professional communication and coaching to associates, fostering an environment of growth and development. They contribute to achieving sales goals by motivating the team and supporting training initiatives that align with the company's standards. The role also includes involvement in recruitment efforts to bring in top talent and maintaining compliance with safety and reporting regulations to uphold a safe workplace. This position requires a dynamic individual who can balance operational responsibilities with inspirational leadership to deliver a world-class experience for every guest. Located in Littleton, CO, this role offers a competitive hourly wage ranging between $18.50 and $27.75, depending on experience and other factors, along with a comprehensive benefits package that supports both professional and personal growth.